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Sky Broadband help This is a discussion on, websites that dont work! within the Sky Broadband help and support forum; I cannot get to CNN - tracert fails at same point as above. If it is in fact Saky blocking ...

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Old 06-09-06, 10:39 PM   #11
 
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I cannot get to CNN - tracert fails at same point as above.

If it is in fact Saky blocking access to CNN (and other totally legal sites) then they are totally in the wrong. That is unless the contract between us users and Sky states that these sites are blocked.

As far as I am concerned, Sky are contracted to provide an internet access service to me (for which there is a contract between Sky and Me, and for which I am paying). If they want to block sites such as CNN due to competition with Sky News, then there must be some legal issues.

Can anyone confirm that it is in fact (or looks very much like) Sky is blocking access to these sites?

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Old 07-09-06, 11:16 AM   #12
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I had similar problems accessing the England Macedonia game last night on Radio Five BBC web radio.

The message said that i was not in this country and that only UK residents could listen to the feed - is this as a result of SKY not registering their IPs addresses with the right places?

Do they need to be told to do this or will they work it out themselves!

 
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Old 07-09-06, 11:19 AM   #13
 
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What happens when you go to sites like Amazon.co.uk or Expedia.co.uk?

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Old 07-09-06, 11:25 AM   #14
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All of those work fine, and radio 5 works fine normally, but the bbc have contractual obligations to ensure that no-one outside the UK can listen to either International or Premiership football, and also Grand Prix when they broadcast it live on the web.

Whatever system them are using to determine where my ISP is, SKY is coming back as not being located in this country - hence the whois test, which has the IP address registered in Holland - which someone else suggested may be because they haven't registerd the IP address yet.

I have sent an email to the BBC, but I doubt I will get a response, but I imagine whatever system they are using to determine ISP location is fairly stringent, given the cost of the sporting contracts and the legal problems if they didn't stick to them.

To me this seems like a sky problem, somewhere along the line they haven't done something or haven't registered something which means some site, such as the BBC, think they are an overseas ISP.

 
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Old 07-09-06, 11:39 AM   #15
 
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It appears that the BBC is just using a poor whois server, they should be using whois.ripe.net if they want real UK IP info.

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Old 07-09-06, 11:51 AM   #16
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You a right - using whois/ripe, the gateway IP it does come up as EASYNET in the UK, so this looks like it is the BBC's fault after all.

 
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Old 07-09-06, 12:03 PM   #17
 
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This is looking worse and worse for Sky, to be honest. I'm beginning to think I'll be staying with F2S.

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Old 07-09-06, 02:02 PM   #18
 
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Somebody should contact sky over this - nip this 'little' problem before it grows any bigger.

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Old 08-09-06, 01:13 AM   #19
 
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well i can connect to these sites but cant tracert them well it gets to a point then the rest time out.

im thinking its probly a peering prob they sorted

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Old 08-09-06, 07:03 AM   #20
 
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can connect to those ok this morning

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