websites that dont work!
This is a discussion on websites that dont work! within the Sky Broadband help forums, part of the Sky Broadband help and support category; well my mistake on toomuchdetail as it was working early thursday afternoon on nildram but not late evening on sky. ...
- 15-09-06, 09:22 AM #91
well my mistake on toomuchdetail as it was working early thursday afternoon on nildram but not late evening on sky. Just a coincidence as it's working now.
- 15-09-06, 06:37 PM #92
Three days in and still no progress. Currently on the phone to Sky Support, but they won't acknowledge the 'greenfield' IP problem when I mentioned it.
Interestingly though, I overheard someone in the background say 'Don't put anyone through to Tier 3 today'.
Guess they must be busy!
If this isn't resolved by Monday I think I'll be cancelling.
- 15-09-06, 11:31 PM #93
- 15-09-06, 11:32 PM #94
How old school of you
- 17-09-06, 09:09 AM #95
Cannot access all the sites listed above. I am flabergased that a big company like SKY have set something up that cannot access MSN......the annoying thing here is that I don't need it, itd for the missus......
I am unsure as to what to do cos I suspect if I call in I'll get some old flannel. May have to try that VPN work thing that somone else has mentioned
- 17-09-06, 10:57 AM #96
I am in the phone to tech services as we speak......
Incompetant I have the site problem as described above. The scenario is
-Connection is fine
- Google, BBC etc various others work
- MSN, MYSPEACE, various others don't
- If I dial into my work VPN everything works
My Diagnosis, problem at the sky ISP server end
45 minutes of faffing about with the settings to tell us what we already new. Quite simple, one site works, another one doesn't, its unlikely to be a local issue!
At one point, they tried to claim there must be a problem with www.msn.com.........my patience is wearing thin so to sanity check, does my theory above make sense?
- 17-09-06, 11:10 AM #97
Simesa. I am in London. I can get to the quidco home page from your link immediately, with one click of the mouse. So the reason they give for you not being able to is curious. ("The server thinks you are outside the UK")
I am also on Sky Max.
Last edited by murdock; 17-09-06 at 11:17 AM.
- 17-09-06, 09:08 PM #98
- 17-09-06, 09:10 PM #99Site FounderExchange: Marshalls CrossBroadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504nSky TV: Sky+HD box
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- 17-09-06, 09:49 PM #100
I could access all the above (cnn, quidco, stigmachat, etc).
However, I could not (surprise, surprise) get to www.skybroadband.com!
After I renewed the IP (using ipconfig /renew) and rebooted my laptop, I was able to access the page! I still could not log in to the site to access and set up my emails. The helpdesk told me yesterday that their Webmail service was having problems - all they said was try again later.
I tried later, this morning, afternoon and just now and still cannot log in.
Ah well, I hope Pipex keeps my mailbox available until I can get my Sky email set up.