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    Slow connection speed

    This is a discussion on Slow connection speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; I believe i should be getting faster speeds can anyone help me out. I got told before on the forum ...

    1. #1
      graeme122's Avatar
      graeme122 is offline Sky User Member
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      Slow connection speed

      I believe i should be getting faster speeds can anyone help me out. I got told before on the forum that i should be getting about 15MB.

      stats

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 63633878 84155146 0 5020 508 196:11:33
      LAN 2654591 1402738 0 0 0 196:12:50
      WLAN 82696330 69000599 0 0 0 196:12:22
      ADSL Link Downstream Upstream
      Connection Speed 7303 kbps 796 kbps
      Line Attenuation 31.5 db 13.8 db
      Noise Margin 6.7 db 13.5 db


      stats from test socket

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 19 88 0 0 255 0:00:21
      LAN 704 0 0 0 0 0:01:12
      WLAN 793 662 0 224 208 0:00:44
      ADSL Link Downstream Upstream
      Connection Speed 8090 kbps 796 kbps
      Line Attenuation 30.0 db 13.3 db
      Noise Margin 8.1 db 15.0 db


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    3. #2
      SOF006's Avatar
      SOF006 is offline Sky User Member
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      Re: Slow connection speed

      You can't because your Noise Margin is too low, your going to have to wait for some one who is more of a professional when it comes to this type of stuff but I can assure you that you cannot unless you find a way to increase your noise margin and if not thats the max speed you can receive

    4. #3
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Slow connection speed

      Theoretically you should have more speed but in reality it's down the line itself. Are you connecting to the test socket using the Sky-supplied cables? When in the test socket do other sockets in the property still have dial tone? If so, this is an incorrectly wired socket and likely cause of the issue
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #4
      graeme122's Avatar
      graeme122 is offline Sky User Member
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      Re: Slow connection speed

      Im using the cables sky provided, the dail tone is fine. What should i do next.

     

     

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