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    Slowing Broadband Download Speed - Part 2!

    This is a discussion on Slowing Broadband Download Speed - Part 2! within the Sky Broadband help forums, part of the Sky Broadband help and support category; In my previous post I explained how I moved from BT with a download speed of 0.5mb to Sky base ...

    1. #1
      smart_westend's Avatar
      smart_westend is offline Sky User Member
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      Slowing Broadband Download Speed - Part 2!

      In my previous post I explained how I moved from BT with a download speed of 0.5mb to Sky base where I received 2.0mb and then onto Sky unlimited when I moved up to 2.5mb.

      For the last couple of weeks I've gone back down to 0.6mb.

      On advice from this forum I've fitted an NTE5 mastersocket with filtered faceplate.

      These are my new router stats:

      Normal Socket:
      ADSL Link Downstream Upstream
      Connection Speed 762 kbps 414 kbps
      Line Attenuation 48 db 30 db
      Noise Margin 23 db 17 db

      Test Socket:
      ADSL Link Downstream Upstream
      Connection Speed 762 kbps 414 kbps
      Line Attenuation 48 db 30 db
      Noise Margin 25 db 16 db

      Can anyone explain why I have such a slow download speed and what I can do about it? What should I expect?

      Any advice much appreciated!


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    3. #2
      Richie Rich's Avatar
      Richie Rich is offline Sky User Member
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      Re: Slowing Broadband Download Speed - Part 2!

      Your line appears to be capped. Best bet is to call Sky on 08442 41 05 15 and ask them to re-configure your line to best possible speed.

    4. #3
      smart_westend's Avatar
      smart_westend is offline Sky User Member
      Exchange: 01344
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
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      Re: Slowing Broadband Download Speed - Part 2!

      Had Sky do the reconfigure - figures look healthier now. I'm told this is the best to expect from my line.

      ADSL Link Downstream Upstream
      Connection Speed 4096 kbps 416 kbps
      Line Attenuation 51 db 30 db
      Noise Margin 10 db 16 db

     

     

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