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    Poor web page loading

    This is a discussion on Poor web page loading within the Sky Broadband help forums, part of the Sky Broadband help and support category; Unfortunately back on slow mode. any other advice?...

    1. #11
      Les1865's Avatar
      Les1865 is offline Sky User Member
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      Re: Poor web page loading

      Unfortunately back on slow mode.

      any other advice?


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    3. #12
      Les1865's Avatar
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      Re: Poor web page loading

      Router results from test point:

      System Up Time 73:45:30
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 15439 14423 0 717 3198 01:09:47
      LAN 10M/100M 366149 234475 0 721 110 73:45:27
      WLAN 11M/54M 10708 0 0 7 0 73:45:19


      ADSL Link Downstream Upstream
      Connection Speed 960 kbps 576 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 7.6 db 7.0 db

    4. #13
      Isitme's Avatar
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      Re: Poor web page loading

      Proto Local Address Foreign Address State PID
      TCP exedor:1126 66.211.169.65:https TIME_WAIT 0
      That is a connection to eBay.

      Les, do you have the DG834GT it says in your stats? If you do go here - Mel's Notes: Dg834gt-1skuk click the Detailed stats button and copy and paste the results here. I think your line may be generating errors which is slowing your connection down.

      Do you have Sky player or any other application that uses P2P installed on your PC?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #14
      Les1865's Avatar
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      Re: Poor web page loading

      Hi,

      Its an Old (been with Sky 3 years +) white V1 router but i will check when i get back home. and follow the link and paste my Stats

      i do not use sky player or any other P2P type applications.

      How was the connection E-Bay? What does it mean? Should i do the netstat again?

      Les

    6. #15
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      Re: Poor web page loading

      How was the connection E-Bay? What does it mean? Should i do the netstat again?
      I am not sure. I had assumed you had been connected to eBay when you did the test. It is probably worth doing again, this time just have one tab open for about 10 minutes before you do the netstat.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #16
      Les1865's Avatar
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      Re: Poor web page loading

      results:

      ppp0 Link encap:Point-Point Protocol
      inet addr:90.200.76.21 P-t-P:87.87.248.26 Mask:255.255.255.255
      UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
      RX packets:5705 errors:0 dropped:0 overruns:0 frame:0
      TX packets:6966 errors:0 dropped:0 overruns:0 carrier:0
      collisions:0 txqueuelen:3
      RX bytes:3103334 (2.9 MiB) TX bytes:4852125 (4.6 MiB)

      Uptime 350430.74 348272.11
      Wan up 349317.45 347172.87
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 8000
      Channel: INTR, Upstream rate = 608 Kbps, Downstream rate = 960 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.3 7.0
      Attn(dB): 63.5 31.5
      Pwr(dBm): 15.7 12.5
      Max(Kbps): 1120 704
      Rate (Kbps): 960 608
      G.dmt framing
      K: 31(0) 20
      R: 16 16
      S: 4 8
      D: 8 4
      ADSL2 framing
      MSGc: 61 68
      B: 31 7
      M: 1 16
      T: 1 1
      R: 4 16
      S: 0.9696 15.3600
      L: 297 75
      D: 32 2
      Counters
      SF: 67082 67023
      SFErr: 1 305
      RS: 1140398 569695
      RSCorr: 128 1013
      RSUnCorr: 1 0

      HEC: 0 287
      OCD: 0 21
      LCD: 0 10
      Total Cells: 2582097 0
      Data Cells: 69855 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 2276 1
      SES: 29 0
      UAS: 982 127
      AS: 1140

      INP: 1.72 1.70
      PER: 16.24 17.76
      delay: 7.75 7.68
      OR: 33.00 33.33

      Bitswap: 0 0

      Total time = 1 days 1 hours 20 min 29 sec
      SF = 16655386
      CRC = 5175
      LOS = 22
      LOF = 121
      ES = 2276
      Latest 1 day time = 1 hours 20 min 29 sec
      SF = 277653
      CRC = 775
      LOS = 2
      LOF = 9
      ES = 9
      Latest 15 minutes time = 5 min 29 sec
      SF = 19352
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 47730
      CRC = 1
      LOS = 0
      LOF = 0
      ES = 1
      Previous 1 day time = 24 hours 0 sec
      SF = 5075533
      CRC = 546
      LOS = 5
      LOF = 9
      ES = 33
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 51743
      CRC = 760
      LOS = 1
      LOF = 9
      ES = 6
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52923
      CRC = 14
      LOS = 1
      LOF = 0
      ES = 2
      Showtime Drop Reason: 8000
      Last Retrain Reason: 8000
      ChipSet Vendor Id: GSPN:0x 8
      ChipSet VersionNumber: 0x 8
      ChipSet SerialNumber: [/COLOR]
      Last edited by Isitme; 21-04-10 at 07:48 PM. Reason: Deleted unecessary info

    8. #17
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      Re: Poor web page loading

      Sorry, I should have told you to miss out the ping part when you were copying.

      You are showing a lot of errors, not enough overall to cause severe problems, but there is one segment which pretty bad, this one-
      SF = 51743
      CRC = 760
      LOS = 1
      LOF = 9
      ES = 6
      This is a CRC error rate of about 1.5% which means your connection would have slowed down quite a lot due to data being retransmitted. In fact the hour before the stats were taken seems to have been pretty bad.

      I think your next step should be to download and run Routerstats lite = Internet Software . This will show when the interference is occurring on your line and may enable you to discover where it is coming from.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #18
      Les1865's Avatar
      Les1865 is offline Sky User Member
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      Re: Poor web page loading

      Thanks.
      I had a quick look at it last night and it seems onerous! I will have to sit down at the weekend and go through it.

      I will let you know how i get on.

      I will aslo change from IE to Firefox/Chrome to give that a try.

      Thanks for your help.

     

     
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