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    Sky Broadband Downgrade 7 Months left ?

    This is a discussion on Sky Broadband Downgrade 7 Months left ? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi I have about 7 months left on my SKY Broadband Unlimted the thing is about 3 days ago my ...

    1. #1
      S-man's Avatar
      S-man is offline Sky User Member
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      Arrow Sky Broadband Downgrade 7 Months left ?

      Hi I have about 7 months left on my SKY Broadband Unlimted the thing is about 3 days ago my area became a "Fibre Optic Cable Area" which means I can know join Virgin Media and get a speed of up to 20MB
      The thing is can i phone SKY and ask them to downgrade me to the free 2mb broadband ? I don't mind if it's a new 12 months contract because it's free and i won't be using it at all
      Please help me any advice whats the best way around this ?


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    3. #2
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      Re: Sky Broadband Downgrade 7 Months left ?

      They won't allow it - you can upgrade but can't downgrade. You can try, though
      -------------------------------------------



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    4. #3
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      Re: Sky Broadband Downgrade 7 Months left ?

      S-man
      Hi if I was you I would have a look at the Virgin forum and see how many are complaining about Virgin Broadband it is worth a look at
      Re: My Virgin Media problems - Help & Support Forum) Hope this helps

    5. #4
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      Re: Sky Broadband Downgrade 7 Months left ?

      traffic management on the 10mb and 20mb package with virgin are terrible if you are a downloader, i have had no problems with the 50mb package really, i had a fault and when i phoned virgin they had a engineer around in less than an hour and the call only lasted 5 mins, this was easter monday also. having said all this i have heard from employees at virgin tech support(outside of work) that in certain areas there are alot of problems with the 50mb package. myself i download at 6mb/s and i can do that 24/7 without any sort of throttling.

    6. #5
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      Re: Sky Broadband Downgrade 7 Months left ?

      At one time they were allowing you to downgrade for a payment of about 20. I don't know if this is still active.

      TomD


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