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    Broadband speeds - slowed down considerably

    This is a discussion on Broadband speeds - slowed down considerably within the Sky Broadband help forums, part of the Sky Broadband help and support category; Evening, Have been experiencing serious slow down in my Sky Broadband in the last 2 weeks. Here's the story: Have ...

    1. #1
      Pricelar's Avatar
      Pricelar is offline Sky User Member
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      Broadband speeds - slowed down considerably

      Evening,

      Have been experiencing serious slow down in my Sky Broadband in the last 2 weeks. Here's the story:

      Have Sky Ulimited 20MB, but was told that phone line can only handle up to 4MB. Got activated on 1st March. Initial speeds were fine, but now the speeds have decreased considerably and I now get intermittent connections too. Downloading a 1.2GB demo from Xbox Live for eg took around 9 hours!

      Here are my stats :

      Router StatisticsSystem Up Time: 00:57:40

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 7519 10100 0 439 2980 00:53:11
      LAN 100M/Full 2379 0 0 160 0 00:57:35
      WLAN 11M/54M 12332 11873 0 2982 668 00:57:22

      ADSL Link Downstream Upstream
      Connection Speed 378 kbps 732 kbps
      Line Attenuation 52 db 33 db
      Noise Margin 14 db 9 db

      What would Sky say if I were to phone them up ?

      Thanks


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    3. #2
      deadman1984's Avatar
      deadman1984 is offline Sky User Member
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      Re: Broadband speeds - slowed down considerably

      how far are you from the exchange cause this plays a factor aswell if your literally next door to it then theres somthing wrong somewhere

    4. #3
      Pricelar's Avatar
      Pricelar is offline Sky User Member
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      Re: Broadband speeds - slowed down considerably

      Just checked online and I am 3 miles from the exchange i think.

      Good or bad ?

    5. #4
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      misfit96 is offline Sky User Member
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      Re: Broadband speeds - slowed down considerably

      can you post stats from your test socket as well? using a new adsl filter if possible and the grey adsl cable sky provided. instructions on how to connect into the test socket are in my signature

     

     

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