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    need a little info on getting out of that abomination of a connection.

    This is a discussion on need a little info on getting out of that abomination of a connection. within the Sky Broadband help forums, part of the Sky Broadband help and support category; 5 months or so left on the contract, will I have to pay my way out of it? Info quickly ...

    1. #1
      poorbroadband's Avatar
      poorbroadband is offline Banned
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      need a little info on getting out of that abomination of a connection.

      5 months or so left on the contract, will I have to pay my way out of it? Info quickly because my connection is completely ***ing horrid.


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    3. #2
      Smithy99's Avatar
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      Re: need a little info on getting out of that abomination of a connection.

      No, you are on Sky CConnect which is not fit for the purpose. Just ring as ask for your MAC code, Sky are letting connect customers leave in contract.

    4. #3
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      Re: need a little info on getting out of that abomination of a connection.

      I left sky connect after 2 months! I phoned sky to say the internet was unusable in the evenings and requested a mac code. I was told there would be no penalty for leaving the contract early. Sky said to phone back for the mac in 24 hours which i did. Got the mac code and going on to talk talk LLU this thursday. I had a letter from sky saying they were sorry i was leaving.
      I got the feeling in all this that i was not the first to break a sky connect contract.
      I dont think sky have any more plans for Local Loop Unbundling so really i had no choice but to move on.
      Hope this helps for you.

    5. #4
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      Re: need a little info on getting out of that abomination of a connection.

      yeah same here i was still in contract but done same as suggested above and am with IDnet now and enjoying faultless browsing and gaming

      dont delay ring now and request your mac code but dont mention cancelling just get up and running with your new provider first.

    6. #5
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      Re: need a little info on getting out of that abomination of a connection.

      poorbroadband
      Hi another thing you can do is a Bt Bt Updated Speed Tester When the line is being throttled 5pm till Midnight also a test when your line is not being throttled also time and date both so that if anyone at Sky say`s anything you have information for them I hope it all goes well

     

     

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