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    Ridicolous

    This is a discussion on Ridicolous within the Sky Broadband help forums, part of the Sky Broadband help and support category; im not happy that my speed was 11mb for the first 7 weeks and now ive logged on to the ...

    1. #1
      harty10's Avatar
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      Ridicolous

      im not happy that my speed was 11mb for the first 7 weeks and now ive logged on to the router homepage and found that its dropped to 5mb.. any help to get this back to normal ?

      heres are stats

      System Up Time: 0:08:00
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 1691 1972 0 0 0 0:03:09
      LAN 15 0 0 0 0 0:08:00
      WLAN 3559 3186 0 0 0 0:07:32
      ADSL Link Downstream Upstream
      Connection Speed 5696 kbps 928 kbps
      Line Attenuation 14.0 db 9.0 db
      Noise Margin 7.7 db 8.0 db


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    3. #2
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      Re: Ridicolous

      Are you using an extension cable to the router, per chance?

    4. #3
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      Re: Ridicolous

      tbh ive got no clue why the speed has dropped from 12mb to 5mb why have it done this and its worse when i connect via a cable

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      Re: Ridicolous

      Ok, or you could ignore what I typed. I've read through your other thread and you seem to persist to ignore the advice from the guys here. I'm sorry, but I'm out of this thread.

    6. #5
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      Re: Ridicolous

      i dont understand what you mean by extension cable.. do u mean ethernet cable

    7. #6
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      Re: Ridicolous

      You were advised to call Sky in this post as we diagnosed that your line or router were causing problems-
      not getting the max speed


      Have you done that? Until you get that sorted out we can do no more for you as it appears your line or your router are getting worse.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: Ridicolous

      I have removed the duplicate thread, also it is against our rules to have 2 different forum accounts on here. Could you please decide which account you want to keep and I will disable the other.




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    9. #8
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      Re: Ridicolous

      well i rang them up and they said its fine ;@

    10. #9
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      Re: Ridicolous

      Seriously, man, this is like getting blood from a stone. We NEED DETAILS to help you. Please, watch the following video through and think how frustrated the dude on the phone call is (albeit, it is a prank..) and you'll get an idea of what it's like you if don't follow our instructions or answer fully the questions being asked.

      YouTube - Dell Tech Support Prank Call

      What EXACTLY did sky say?

    11. #10
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      Re: Ridicolous

      just checked the speed from thier side and said that there was no problem :O

     

     
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