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    D/L speed halved

    This is a discussion on D/L speed halved within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, When i joined sky BB just under 3 years ago i was receiving around 3-4meg d/l speed. However, ...

    1. #1
      rich_clarkson999's Avatar
      rich_clarkson999 is offline Sky User Member
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      D/L speed halved

      Hi all,

      When i joined sky BB just under 3 years ago i was receiving around 3-4meg d/l speed. However, since around Christmas time my speed has halved! I am now getting around 1.7 meg on speed tests. Ive tried the test plugged straight into the master test socket and also removed the ring wire.

      The sky site confirms that my last speed test by them has set my line to 2meg.

      Heres my router stats, has anyone got any ideas on what could have changed?

      ADSL Link Downstream Upstream
      Connection Speed 2047 kbps 574 kbps
      Line Attenuation 53.0 db 34.9 db
      Noise Margin 19.1 db 9.5 db

      Thanks,
      Rich


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    3. #2
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      Re: D/L speed halved

      Were you previously running in an extension socket? DLM may have spotted errors building on the line and capped it for stability reasons. It'll be a case of ringing up sky and they'll uncap the speed for you.

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      Re: D/L speed halved

      Nope, i used to be in a different socket in the house but since christmas i have been straight into the master socket.

      I'll give Sky a ring then if you think they will be able to uncap it.

      Thanks

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      Re: D/L speed halved

      You are quite heavily capped. Call Sky and tell them DLM has left you with a very low speed. As you have extensions, you might find that you could do even better in the Test socket. Try your stats there and see if there is much difference. You will not see a speed increase but you may see your noise margins rise even higher, which will allow you even more speed or stability.
      How to test your ADSL in the Master Socket

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: D/L speed halved

      Thanks for the reply.

      I tested it in the test socket last night, and the results posted above are from said test.

      What is DLM? - **Never mind, found the post on this**

      Thanks

     

     

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