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    ADSL link down

    This is a discussion on ADSL link down within the Sky Broadband help forums, part of the Sky Broadband help and support category; I haven't been able to get online all day. My router is working fine, but only the power and wireless ...

    1. #1
      ktheriddle's Avatar
      ktheriddle is offline Sky User Member
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      ADSL link down

      I haven't been able to get online all day. My router is working fine, but only the power and wireless lights are on. I can connect to the router, I'm just not receiving an internet connection. Any ideas why?

      Karen.


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    3. #2
      penrhyn's Avatar
      penrhyn is offline Sky User Member
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      Re: ADSL link down

      Has the plug fallen out of the phone socket?


    4. #3
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      Isitme is offline Sky User Moderator
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      Re: ADSL link down

      Is your phone working? If not, call your phone rental provider, if yes call Sky and report the fault.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
      ktheriddle's Avatar
      ktheriddle is offline Sky User Member
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      Re: ADSL link down

      All the plugs are in and the phone is working fine. Will phone sky when I get home. Thanks.

     

     

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