Same story, Different Day. Speed advice please

[mark1980]

Good Afternoon fellow forumites.

The Skyuser BB checker says that I should be getting around 2- 4mbs of speed and I am 1.4 miles from the nearest exchange..

I originally had the Router in a normal extension socket, so I moved it to the master socket (now wirelessly connected to the router) and the figures have barely moved.

I am getting

ADSL Link Downstream Upstream
Connection Speed 512 kbps 412 kbps
Line Attenuation 52.5 db 29.5 db
Noise Margin 9.6 db 16.5 db

Confirmed the figure with two different speed test websites.

Any ideas

[Isitme]

Do you have a Test socket, if so plug into it and post your stats from there.
How to test your ADSL in the Master Socket

[IWasNotTheEnemy]

with an attenuation of 52dB yo're not 1.4miles from the exchange - more like 3 miles

[mark1980]

Ok - was already plugged into the master socket so I have now plugged it into the test socket.

When I said I was 1.4 miles from the exchange thats the result the sky BB checker gave me, not my guess.

New results:

ADSL Link Downstream Upstream
Connection Speed 511 kbps 412 kbps
Line Attenuation 53.5 db 30.0 db
Noise Margin 7.7 db 19.3 db

[Isitme]

It is unusual to see poorer results in the Test socket than the faceplate. If you have extensions can you check that there is no dial tone at any of them when the master socket faceplate is removed?

Poor results can also be caused by the filter plug making a bad connection in the socket. Work the plug in and out a few times wiggling it at the same time. This can help make a cleaner connection. If you have any, a small squirt of WD40 helps the cleaning process.

[mark1980]

Already checked the dial tones as an additional internal tele line was added a few years ago. However all the other lines in the house are dead (so the line is completley isolated).

I doubt its a physical connection issue as the results are consistent regardless of which soct/microfilter I use

[Isitme]

That only leaves an external line fault, which if your voice line is clear, is difficult to fix, or a faulty router. Do you have another router you could try?

[misfit96]

increase in attenuation from the test socket =S how is that possible?