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    Same story, Different Day. Speed advice please

    This is a discussion on Same story, Different Day. Speed advice please within the Sky Broadband help forums, part of the Sky Broadband help and support category; Good Afternoon fellow forumites. The Skyuser BB checker says that I should be getting around 2- 4mbs of speed and ...

    1. #1
      mark1980's Avatar
      mark1980 is offline Sky User Member
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      Same story, Different Day. Speed advice please

      Good Afternoon fellow forumites.

      The Skyuser BB checker says that I should be getting around 2- 4mbs of speed and I am 1.4 miles from the nearest exchange..

      I originally had the Router in a normal extension socket, so I moved it to the master socket (now wirelessly connected to the router) and the figures have barely moved.

      I am getting

      ADSL Link Downstream Upstream
      Connection Speed 512 kbps 412 kbps
      Line Attenuation 52.5 db 29.5 db
      Noise Margin 9.6 db 16.5 db

      Confirmed the figure with two different speed test websites.

      Any ideas


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Same story, Different Day. Speed advice please

      Do you have a Test socket, if so plug into it and post your stats from there.
      How to test your ADSL in the Master Socket

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
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      Re: Same story, Different Day. Speed advice please

      with an attenuation of 52dB yo're not 1.4miles from the exchange - more like 3 miles
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #4
      mark1980's Avatar
      mark1980 is offline Sky User Member
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      Re: Same story, Different Day. Speed advice please

      Ok - was already plugged into the master socket so I have now plugged it into the test socket.

      When I said I was 1.4 miles from the exchange thats the result the sky BB checker gave me, not my guess.

      New results:

      ADSL Link Downstream Upstream
      Connection Speed 511 kbps 412 kbps
      Line Attenuation 53.5 db 30.0 db
      Noise Margin 7.7 db 19.3 db

    6. #5
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      Re: Same story, Different Day. Speed advice please

      It is unusual to see poorer results in the Test socket than the faceplate. If you have extensions can you check that there is no dial tone at any of them when the master socket faceplate is removed?

      Poor results can also be caused by the filter plug making a bad connection in the socket. Work the plug in and out a few times wiggling it at the same time. This can help make a cleaner connection. If you have any, a small squirt of WD40 helps the cleaning process.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
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      Re: Same story, Different Day. Speed advice please

      Already checked the dial tones as an additional internal tele line was added a few years ago. However all the other lines in the house are dead (so the line is completley isolated).

      I doubt its a physical connection issue as the results are consistent regardless of which soct/microfilter I use

    8. #7
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      Re: Same story, Different Day. Speed advice please

      That only leaves an external line fault, which if your voice line is clear, is difficult to fix, or a faulty router. Do you have another router you could try?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
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      Re: Same story, Different Day. Speed advice please

      increase in attenuation from the test socket =S how is that possible?

     

     

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