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    Broadband Problem Since Sunday

    This is a discussion on Broadband Problem Since Sunday within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi I have been having a problem with my broadband since Sunday night im just trying 2 work out if ...

    1. #1
      Rank1n77's Avatar
      Rank1n77 is offline Sky User Member
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      Broadband Problem Since Sunday

      Hi I have been having a problem with my broadband since Sunday night im just trying 2 work out if it is a problem on my side just b4 I phone Sky up. My internet connection keeps disconecting ive been looking at the lights on front of my netgear router & my internet light (i) is going yellow then back to green. I put a new ADSL box on to see if this was the problem still happening. I then plugged my router into the test socket the problem was resolved. So the next step I took was to remove the long exstension phone cable that gos from my sky box 2 the phone socket & connect the ADSL box str8 in2 the phone socket worked fine but soon as I plugged the Sky box extension in2 the phone socket & then plug the ADSL box in2 that the problems back. Would that point 2 the problem being my Sky exstension cable. Is ther any1 that could recomend what I do next any help would b much apprecieted.


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    3. #2
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      Re: Broadband Problem Since Sunday

      You must plug the ADSL filter in first, then the Sky extension. Everything plugged into the phone must run through a filter.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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      Re: Broadband Problem Since Sunday

      the microfilter needs to be plugged in before the sky tv extension, it shouldnt cause problems unless your router is on the end of the extension.

      master socket>microfilter>sky tv extension + router

      thats the ideal setup in this situation, the extensions left with a sky tv box generally have a double adapter or "splitter" on the end of them so when this is connected into the phone side of your adsl filter you can have your phone in the back of the splitter.

    5. #4
      Rank1n77's Avatar
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      Re: Broadband Problem Since Sunday

      Thats it m8 cheers 4 ur help I dontknow how I got them mixed up & missed that one I lol feel stupid now glad I didnt phone Sky now.

     

     

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