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    NO broadband service in west cumbria

    This is a discussion on NO broadband service in west cumbria within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi can anyone explain why there is no broadband service in west cumbria (since sunday night) please any answers getting ...

    1. #1
      christopher-cooper's Avatar
      christopher-cooper is offline Sky User Member
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      Angry NO broadband service in west cumbria

      Hi can anyone explain why there is no broadband service in west cumbria (since sunday night) please any answers getting nowhere with sky


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      re: NO broadband service in west cumbria

      Have you checked other ISPs websites for info?

      And what exchange are you on?
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      re: NO broadband service in west cumbria

      A lot of Cumbria exchanges have been down since 1pm yesterday.

      www.samknows.com/broadband

      I assume you're on a 'LCxxx' exchange? Off the top of my head, there is the workington, maryport and cockermouth all down.

    5. #4
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      re: NO broadband service in west cumbria

      my exchange is lcwhi, can get emails but no internet

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      re: NO broadband service in west cumbria

      Quote Originally Posted by christopher-cooper View Post
      my exchange is lcwhi, can get emails but no internet
      I can't remember whether your exchange was/is affected, but if you're able to receive e-mails then you should be able to browse also...

      Do the following and reply with the results:

      start > all programs > accessories > right click 'command prompt' and run as administrator > type 'ping Google'

      If you're getting 0% loss, then you should be able to browse. I take it your internet light on the router is green? I had a few customers come through yesterday on these exchanges, and the strange thing was that network equipment at the exchange was responding and it seemed the customers had sync with the exchange, but still could not browse. I'd call up sky and check whether your exchange is still affected.

    7. #6
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      Re: NO broadband service in west cumbria

      a few exhanges affected by this, mostly people able to browse to the likes of google but struggling to do more than that. i believe the description was people at those exchanges "may be having browsing difficulties"

     

     

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