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    Forced upgrade to Unlimited

    This is a discussion on Forced upgrade to Unlimited within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have been on the Mid/Everyday package for over a year but i recently fell foul of the "if you ...

    1. #1
      uk_judgement's Avatar
      uk_judgement is offline Sky User Member
      Exchange: Sevenoaks
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      Forced upgrade to Unlimited

      I have been on the Mid/Everyday package for over a year but i recently fell foul of the "if you go over the 10GB 'download' limit twice in 6 months then we will automatically change your package" rule.

      I really dont mind this as it's only a fiver, but what i am wondering is if my line speed will automatically increase or be reviewed for an increase? I'm currently capped at 8.0Mb (8,192Kb) down and 0.6Mb (608Kb) up.

      If they dont automatically review, can i ask them to? I'm a bit of a noob when it comes to techy things like this and i'm sure i'm not the only one this has happened to...?

      Thanks


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Forced upgrade to Unlimited

      If you are capped at 8 Mb, you mightl struggle to get any more. Post your stats from your normal position and from the Test socket and we can give you an idea what you can expect.
      How to get your router statistics
      How to test your ADSL in the Master Socket

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      uk_judgement's Avatar
      uk_judgement is offline Sky User Member
      Exchange: Sevenoaks
      Broadband ISP: Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
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      Re: Forced upgrade to Unlimited

      Thanks, i'll post them here asap.

     

     

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