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    New ADSL User : Help Please

    This is a discussion on New ADSL User : Help Please within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All Just switched to Sky Unlimited today, so far the swap from Virgin to Sky has went well, nio ...

    1. #1
      roblin's Avatar
      roblin is offline Sky User Member
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      New ADSL User : Help Please

      Hi All


      Just switched to Sky Unlimited today, so far the swap from Virgin to Sky has went well, nio install problems or anything to deal with!

      Just one small point I hope someone can clarify for me, I have been to numerous line test sites and saw a map on one that said I was 0.3 miles from the exchange on the cable route, not as the crow flies!

      I currently and sitting at 4meg when all my line speeds said I would be between 10 and 20, and one was as bold to say 17meg!

      Could someone take a look at my router stats and see if they are ok for noise etc!

      Thank you



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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: New ADSL User : Help Please

      If you read your welcome letter it will explain that during the inital 10 days or so you will be under the DLM process, this asseses your line speed and stability and sets your fastes stable line.

      Do Not turn off the router during this process, you should end up with 16+nb once it has finished.

    4. #3
      roblin's Avatar
      roblin is offline Sky User Member
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      Re: New ADSL User : Help Please

      Thanks Smithy for the quick reply, forgot to say I knew about the DLM process, but very much obliged for the rough estimate you have posted!

     

     

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