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    Getting upgraded from Everyday to Max - tied into new contract?

    This is a discussion on Getting upgraded from Everyday to Max - tied into new contract? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I'm likely to get kicked up to Max for exceeding the monthly bandwidth allowance. If I get upgraded automatically ...

    1. #1
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      Getting upgraded from Everyday to Max - tied into new contract?

      Hi, I'm likely to get kicked up to Max for exceeding the monthly bandwidth allowance. If I get upgraded automatically will I be tied into a new 12 month contract? The sky website seems to suggest that if you upgrade manually yourself you have to take out a new 12 month contract.

      Also... can I check, is Sky Everyday ADSL2+? Or is it just Max that is ADSL2+

      Thanks


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    3. #2
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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      Also, here are my current stats on the Everyday (Mid) "Upto 8MB" service:






      Will my speeds go up if I get connected to the Unlimited ADSL2+ service?

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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      With Sky i would always assume any new product you take on will result in a new 12 months contract, but i could be wrong lol.
      "To help would be a great adventure"

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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      Will my speeds go up if I get connected to the Unlimited ADSL2+ service?
      You are already on ADSL2+, so your speed will not go up.

      Have you tried your stats in the Test socket? If you have extensions wired to it it may be worth checking. Your internal wiring could be costing you a lot of speed.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      How do you know I'm already on ADSL2+?

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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      The upload speed shows you are on ADSL2+.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      Ok thanks.

      Any confirmation as to whether Sky can enforce a new 12 month contract if they automatically upgrade to Unlimited, even if I haven't signed anything? Seems a little unfair

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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      Have been told by someone that if you are upgraded due to going over you usage amount then as long as you stay under the amount for the following month then you are able to downgrade again. Shouldn't worry as there is no max usage on the unlimited package so you should have no problems downgrading again.

      Ring CS and ask them for confirmation.

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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      I would imagine they mean the 10gb allowance you were on previously otherwise that would not make any sense.

      I cannot see how they could enforce another 12 month contract if they are doing an automatic upgrade, I am sure it will just be a continuation of your current contract.

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      Re: Getting upgraded from Everyday to Max - tied into new contract?

      If they continue with their previous policy you can downgrade at any time, but it will cost your 20-25 for the privilege.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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