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    Could a faulty Power Supply be the problem

    This is a discussion on Could a faulty Power Supply be the problem within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All I have reported to SKY that my Sagem F@ST2504 has : No power light Solid green test light ...

    1. #1
      tonker's Avatar
      tonker is offline Sky User Member
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      Could a faulty Power Supply be the problem

      Hi All

      I have reported to SKY that my Sagem F@ST2504 has :

      • No power light
      • Solid green test light
      • Wireless light not on
      • Internet light solid amber


      Bottom 4 lights ( Sky's naming not mine) - only bottom light solid amber, others not illuminated.

      Pressing reset does nothing ...i.e has no affect on the lights at all, they don't blink or react in any way.

      Sky have decided that I need a new power supply for my router. Could this be the problem .. it seems unlikely to me as a power supply generally either works or it doen't .. it seems unlikely that it can supply some power ( because the some lights are on) but not enough to make the router work ?

      My queston is .. does anyone think that SKY's diagnosis could be correct ?

      Thanks for your attention.


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    3. #2
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
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      Re: Could a faulty Power Supply be the problem

      My slingbox power supply went like that it something blew inside and was supplying reduced power.

      These modern power supplys work very differently using solid state components rather than plain old electrics so if a diode was to blow then it can still supply some power but not enough to be any good.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    4. #3
      Doop's Avatar
      Doop is offline Sky User Member
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      Re: Could a faulty Power Supply be the problem

      Yes, I've seen the issue resolved countless times by using a new PSU. It has only recently become normal practice for us to try that first and there's been a significant drop in router units actually needing replaced as the new PSU resolved the issue.

    5. #4
      tonker's Avatar
      tonker is offline Sky User Member
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      Re: Could a faulty Power Supply be the problem

      Just to say ... Power supply fixed the problem. So if anyone else is experiencing the symptoms in the original post ..... could be the psu

     

     

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