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    Flakey Connection problems

    This is a discussion on Flakey Connection problems within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Ive been on sky max for a while, im quite far from the exchange so connection speed is generaly ...

    1. #1
      SnowHammer's Avatar
      SnowHammer is offline Sky User Member
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      Flakey Connection problems

      Hi,

      Ive been on sky max for a while, im quite far from the exchange so connection speed is generaly slow but thats not the issue, for some reason my broadband appears to drop its connection, sometimes midway through loading pages etc.

      Both PC and my xbox suffer from disconnections whether wired or wireless, ive had a line test from BT but this showed no problems

      Im connected to the master socket using a filter

      Heres some data from my router, any suggestions would be greatly appreciated. Thanks

      Modem
      ADSL Firmware Version 7.03.01.66
      Modem Status Connected
      DownStream Connection Speed 343 kbps
      UpStream Connection Speed 589 kbps
      VPI 0
      VCI 38

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 118452 123652 0 46 337 88:30:04
      LAN 100M/Full 25319 0 0 10 0 112:23:13
      WLAN 11M/54M 269194 333772 0 407 115 112:23:01


      ADSL Link Downstream Upstream
      Connection Speed 343 kbps 589 kbps
      Line Attenuation 65 db 39 db
      Noise Margin 8 db 11 db


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    3. #2
      SnowHammer's Avatar
      SnowHammer is offline Sky User Member
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      Re: Flakey Connection problems

      Offten get the following message:

      The connection to the server was reset while the page was loading
      Or a blank page

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Re: Flakey Connection problems

      If you have a test socket, link below, take your stats from there and post them please.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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