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    Upgraded from Everyday to Max this afternoon

    This is a discussion on Upgraded from Everyday to Max this afternoon within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello all, I upgraded online from Sky Everyday to the Max/Unlimited broadband package this afternoon at about 1pm. I've rebooted ...

    1. #1
      saint_david's Avatar
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      Upgraded from Everyday to Max this afternoon

      Hello all, I upgraded online from Sky Everyday to the Max/Unlimited broadband package this afternoon at about 1pm. I've rebooted my router about 3 times since then but haven't seen any speed increase or change in connection speed. My connection stats are shown below.



      Am I likely to see an increase in speed anytime soon?

      TIA


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    3. #2
      PaulSky's Avatar
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      Re: Upgraded from Everyday to Max this afternoon

      Don't keep rebooting the router, you may be undergoing DLM which will be looking to set the best speed for the line but may interpret the router activity as an unstable connection and then will not give you any decent speed increase.

    4. #3
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      Re: Upgraded from Everyday to Max this afternoon

      yeah as paul as stated resetting the router is the last thing you should be doing now,
      did they give you a date to when it will be upgraded, since online takes longer than just phoning them up.

      your best bet to do if your not to sure is to just keep it on for over 10 days, i dont think it does anything to your connection if you keep it on longer but you will see a speed increase slowly probley 3-5 days into the DLM
      if after the 10 days you have seen a speed increase phone sky up might just be thats all your line can handle but you should be getting alot more.....patience is a virtue

    5. #4
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      Re: Upgraded from Everyday to Max this afternoon

      Thanks for letting me know!!! Have I already ruined my chances?

      BTW, do my line stats look good in theory for a faster connection?

    6. #5
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      Re: Upgraded from Everyday to Max this afternoon

      no it will still resume if it has started but i dont think it would of started so soon after upgrading. just make sure you dont turn it off again, they should of explained and told you to keep it on.

      yes your line should be able to get about 12-14MB according to those stats

    7. #6
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      Re: Upgraded from Everyday to Max this afternoon



      Seems to have increased, how does this look? Is it likely to increase on its own if it's capable of supporting a faster connection?

    8. #7
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      Re: Upgraded from Everyday to Max this afternoon

      You still have enough noise in hand to give you at least another Mb, maybe more.

      The router resyncs itself during the test period, usually in the early hours of the morning. You can check this by looking at the log in the router settings.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
      saint_david's Avatar
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      Re: Upgraded from Everyday to Max this afternoon

      Quote Originally Posted by Isitme View Post
      You still have enough noise in hand to give you at least another Mb, maybe more.

      The router resyncs itself during the test period, usually in the early hours of the morning. You can check this by looking at the log in the router settings.
      Fri, 2010-02-12 02:26:55 - Loss of synchronization :1
      Sat, 2010-02-13 02:24:54 - Loss of synchronization :2


      Ok, I'm guessing the above is when the router was rebooting? How long does the test period go on for?

    10. #9
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      Re: Upgraded from Everyday to Max this afternoon

      How long does the test period go on for?
      It depends on your line, anything from 1 to 10+ days.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #10
      saint_david's Avatar
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      Re: Upgraded from Everyday to Max this afternoon

      Seems to have settled at the previously stated speed. I'm happy with it, but is it worth calling sky and seeing if they can squeeze any more out of it? Don't want to seem ungrateful!

     

     
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