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    Extremeleeeee slow when first connecting to Sky

    This is a discussion on Extremeleeeee slow when first connecting to Sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi This has been bugging me for ages. When you first connect to Sky the connection seems to take an ...

    1. #1
      Longshanks's Avatar
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      Extremeleeeee slow when first connecting to Sky

      Hi

      This has been bugging me for ages. When you first connect to Sky the connection seems to take an eternity to locate Sky's website and then an eternity to download the page. I'm probably exagerating and it's no more than a minute or two but it is much quicker if you have another session without turning the PC off.

      I only use PC Tools Spyware Doctor which has Intelliguard and Computer Immunisation etc. I can't believe this is any worse than McAfee and Norton which the the World and his wife use without much difficulty.

      Any advice would be much appreciated.

      Ta

      Longshanks


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    3. #2
      PaulSky's Avatar
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      Re: Extremeleeeee slow when first connecting to Sky

      What are you router stats? Is it just Skys site that is slow or do you load multiple tabs? Also what browser and do you have any extensions or plugins running?

    4. #3
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      Re: Extremeleeeee slow when first connecting to Sky

      Hi

      These are stats:

      Router StatisticsSystem Up Time: 188:23:34

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 15546 25705 0 27 388 23:23:36
      LAN 100M/Full 726999 515470 0 1399 139 188:23:29
      WLAN 11M/54M 105379 0 0 53 0 188:23:16
      ADSL Link Downstream Upstream
      Connection Speed 4091 kbps 606 kbps
      Line Attenuation 52 db 28 db
      Noise Margin 8 db 20 db

      Use IE 7

      Don't think I have any plug ins or extensions running.

      Longshanks

    5. #4
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      Re: Extremeleeeee slow when first connecting to Sky

      What happens if you load something else first? Try closing IE, click start, run, type in http:\\Google and press enter. If it's still slow then it's not the browser so we have to look elsewhere like firewalls etc.

    6. #5
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      Re: Extremeleeeee slow when first connecting to Sky

      Hi again

      Should have said that I don't have Real Player, Shockwave Player etc.

      I did as you say and Google loads quickly which suggests it's browser related. However, my point was that even IE 7 loads quickly after the first time. I suppose I could restart and try google again and see what happens.

      Watch this space.

      Thanks for your time.

      Longshanks

    7. #6
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      Re: Extremeleeeee slow when first connecting to Sky

      Just tried again having restarted and it took just as long to get to the Google page. If as you say it's Firewall related I wonder why it only takes an eternity the first time you connect?

      I've had whatever Firewalls and Spyware protectors for ages but this problem has only recently occurred.

      Very spooky indeed.

      Cheers

      Longshanks

    8. #7
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      Re: Extremeleeeee slow when first connecting to Sky

      How about restarting the pc in safe mode with networking and then trying to browse to sites?

     

     

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