whats the thing called when the line enters the house

[pugwash]

i mean before the master socket that little box thing i need to replace it

[skypaulusplus]

junction box usually embedded into double glazing door

[Isitme]

You will need something like this -
BT 80A JUNCTION BOX BLOCK TERMINAL BT80 BT 80 A on eBay (end time 11-Feb-10 11:59:58 GMT)

junction box usually embedded into double glazing door

Are you imbibing something you shouldn't Paul

[skypaulusplus]

Every house ive seen has a junction box trapped by the door frame

[Isitme]

Every house ive seen has a junction box trapped by the door frame

That is just sloppy workmanship, not the norm.

[pugwash]

well mines by the skirting board about 3 inch away from the master socket very old house doesnt look like the wiring has been replaced since the 80s
my wiring skills are good but never rewired a junction box before any help in what goes where would be helpful, if its the same design il be able to do it but i doubt that anyi buy now will be

[Isitme]

I would think it is one like this http://www.telephonesuk.co.uk/images/52a.jpg if it is very old it may be like this http://www.telephonesuk.co.uk/images/protector_02.jpg but I doubt it.

To be honest there is little that can go wrong with a junction box, unless the cap is smashed. If you must replace it then get one of these - BT 80A Junction Box (3 way IDC to 3 way screw connectors) attach the incoming wires to the AB screw terminals and the wire to your master socket to the IDC terminals.

I should point out that if it is on the incoming cable side of the master socket, it is BT's responsibility and should be replaced by them if it is faulty.

[pugwash]

its the first one, thank you isitme, the prioblem with it is the screws dont tighten that well rang sky and the irish chap said be cheaper to replace myself save myself the call out charge, alsp said they only deal with it if its from the outside the house to the street :S

[Isitme]

BTOs responsibility stops at the Master socket, unless you have one of the new XNTEs which is fitted outside the house. I don't think BTO who maintain the phones would be happy with the Irish gents' statement.. It is easy enough to do though, just make sure the wires are connected through the same way as they are in the old box.

[pugwash]

i dont think id be very happy if they charged me because of the irish chap, how can it be wired up the same though if its a different box?