This is a discussion on Almost impressed... within the Sky Broadband help forums, part of the Sky Broadband help and support category; Well almost: Activayed on the day stated Reouter recieved in time Connected to net time first time Can surf the ...
- 29-09-06, 10:09 AM #1
Activayed on the day stated
Reouter recieved in time
Connected to net time first time
Can surf the web
Every now and then it goes slooooooooooooooow
My laptop to conenct to work, conencts but when i use terminal service to dail into my work desktop , it times out as it gets no data (all worked fine under old ISP)
Are people finding slow connections ?
Also the router had some one else packing slip in it, does that matter, is the router customised to the individual they send it to ?
- 29-09-06, 10:22 AM #2
Welcome to the site Nick
Well thats good news that it all went as it should
Yes there have been a lot of posts about the routers doing that if you have a look in the Sky Router (Netgear DG834GT) forum you could well find some info to help in the stickies.Ray
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
- 29-09-06, 10:27 AM #3
No it doesn't matter about having somone elses packing slip - the routers are not customised to customers. Sky scan the mac codes and create accounts so even though the account may have been intened for someone else it is fine for you to use it as it will be authenticated by the server.
It may be that you have the router from someone who cancelled their account, but if sky do not cancel the mac code authentication on the server it will still be ok.
- 29-09-06, 11:24 AM #4
OK, thanks for the replys guys.
I spoke to sky and the line checked out at 4mb, so not that.
Tech support suggested that maybe the port for Terminal services is locked down (3389) and to un lock that -will try that when i get back home..
- 29-09-06, 11:25 AM #5
Do you have to run through the set up CD on any other accouns on the PC?
I installed under my account, by the Mrs says that the internet will not connect for her..
- 29-09-06, 11:27 AM #6
I didn't use it my self - but if you want it to configure internet explorer for you, i would run it on each pc that you use
- 30-09-06, 04:08 PM #7
Well 2 days in now and heres an update..
The router is Sh*t, it keeps dropping the connection, cant be relied on at all, what have Sky done to it ?
Will up date this again in a few days.
Last edited by Wheelie; 30-09-06 at 04:16 PM. Reason: Sorry talking about such things is against the forum rules
- 30-09-06, 08:50 PM #8
I just had to reboot the router and im using my router !!
The disconnects must be being triggers at Skys end...