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    Cant access sky e-mail account.

    This is a discussion on Cant access sky e-mail account. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys & girls.....my friend has a sky e-mail account but cant access it...she can get into the my sky ...

    1. #1
      man of steel11's Avatar
      man of steel11 is offline Sky User Member
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      Cant access sky e-mail account.

      Hi guys & girls.....my friend has a sky e-mail account but cant access it...she can get into the my sky part..and her accounts,but when she trys to open her sky e-mail she gets this message


      The connection was interrupted













      The connection to Google was interrupted while the page was loading.








      * The site could be temporarily unavailable or too busy. Try again in a few
      moments.

      * If you are unable to load any pages, check your computer's network
      connection.

      * If your computer or network is protected by a firewall or proxy, make sure
      that Firefox is permitted to access the Web.

      i uninstalled I.E8..because it was unstable and thinking it might be the problem...i have ran scans with ad-aware,super-anti spyware & McAfee...to no avail...have any suggestions...much appriecciated in advance.


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    3. #2
      krysis's Avatar
      krysis is offline Sky User Member
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      Re: Cant access sky e-mail account.

      Do you get this issue on any other webpage?

      Can you try get to the email part of sky.com through a proxy site?

      Try this: ProxifyŽ anonymous proxy - surf the Web privately and securely
      Go to Sky.com where it says "Start surfing anonymously by entering a URL (Web address) below:"
      and log in as usual.
      If you can get onto it, most likely there is security on the PC that is blocking the connection.

      If you can't get on, can you access the emails from another computer?

     

     

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