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    Problems connecting 2 Internet

    This is a discussion on Problems connecting 2 Internet within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all ive been having problems with my Sky Broadband since last Friday. It has been down most of the ...

    1. #1
      Rank1n77's Avatar
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      Problems connecting 2 Internet

      Hi all ive been having problems with my Sky Broadband since last Friday. It has been down most of the weekend only been able 2 connect a few times then as I'm browseing it will cut off. My 3 green statas lights are all on on my netgear router. I've not had a chance 2 phone Sky yet but anytime I've had a problem they've not been much help. I was wondring if there was mayb some work getting done in my area causing this. Any help or info would b appreciated cheers.


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    3. #2
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      Re: Problems connecting 2 Internet

      Do you have any idea what your area is because I don't

      Post your router stats, you can get these even if you have a line fault etc. Also, have you tried connecting with a wire to the router?

    4. #3
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      Re: Problems connecting 2 Internet

      Cheers 4 the reply m8 I'm based in Glasgow ment 2 put that in my original post. I'm in work just now will check my router status when I get home & post it up. I've not tryed connecting with a cable but I'm getting the same problems trying 2 connect my Iphone & Playstation.

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      Re: Problems connecting 2 Internet

      If they are also connected via wireless it could be wireless interference blocking your connections to the router, a wire will rule this out and then you can start to try other frequencys to see if you can cure it.

    6. #5
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      Re: Problems connecting 2 Internet

      Cheers m8 makes sense what your saying. I set up a home cinema system just b4 this happened so thought that may b causing the problem interfering with my Wifi. Managed 2 get on Internet when I had the home cinema system turned off but soon as I turn it on the signal gos. I'm hoping I can sort something out cause I bought the Cinema system 2 play online. I was thinking if it's easy I could change the Channel on my Netgear router thanx 4 all your help it's much appreciated.

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      Re: Problems connecting 2 Internet

      It's easy enough
      Open IE
      go to 192.168.0.1
      user name is admin
      password is sky
      Click on wireless settings link
      Change channel number
      click save changes

    8. #7
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      Re: Problems connecting 2 Internet

      Hey m8 managed 2 get that done ok cheers. I had 2 try a few diffrent channels b4 I got one that didnt interfere with it. Seems 2 b going fine now didnt think my Home Cinema System would have caused that would understand if it was wirless but its not. As a say seems 2 b going fine now thanx 4 all your help m8 its much appreciated

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      Re: Problems connecting 2 Internet

      Save up and buy some homeplugs, you will get much better results and a better gaming experience. Wireless sucks!!!

     

     

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