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    upgraded but speed dropped!!!!

    This is a discussion on upgraded but speed dropped!!!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; i upgraded my b/b to unlimited about 4 weks ago, done as sky said left router on etc, but my ...

    1. #1
      markm9's Avatar
      markm9 is offline Sky User Member
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      upgraded but speed dropped!!!!

      i upgraded my b/b to unlimited about 4 weks ago, done as sky said left router on etc, but my speeds are dropping. Before i upgraded i was receiving approx 3.4mb d/load and 568kbs upload, wasnt the best speed but i was happy with it.
      Here are my latest stats, can someone please have a look and tell me if i should be receiving better speeds, i have tried master and test socket my speed does increase to just over 3mbs.

      Connection Speed 2898 kbps 493 kbps
      Line Attenuation 58.0 db 35.9 db
      Noise Margin 6.9 db 10.5 db

      I have rung sky and they have said thats the best speed i can get.


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      Re: upgraded but speed dropped!!!!

      post the stats when the routers plugged in to the test socket..........
      with them stats tho, it looks like thats all your gonna get

    4. #3
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      Re: upgraded but speed dropped!!!!

      Chances are you are on ADSL2 line profile and would do better with a switch to G.dmt which is better for long line like yours.

      You will need to ring Sky and get CST to do this for you.

     

     

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