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    Still an amber flashing light on router - any suggestions?

    This is a discussion on Still an amber flashing light on router - any suggestions? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Well, I got the promised call on Friday night from Sky tech and a BT engineer was booked for Monday ...

    1. #11
      Astraman999's Avatar
      Astraman999 is offline Sky User Member
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      Re: Still an amber flashing light on router - any suggestions?

      Well, I got the promised call on Friday night from Sky tech and a BT engineer was booked for Monday AM. The engineer turned up and confirmed everything in the house was ok and then went off to the exchange. He then called me from the exchange and confirmed it was a Sky equipment / exchange problem and he was going to contact Sky to fix it. Later on that afternoon I got another call from Sky to say that the problem had been identified and I was being transferred to another 'port' this would happen in the next 24 hours but I would loose my phone connection while it was being done. I got home last night, still no router connection but also my phone was dead so I can only assume its being worked on. Sky did promise to call today to update but I'm also hoping that when I get home I have a connection. I;ll update tomorrow.


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    3. #12
      Aeschylus's Avatar
      Aeschylus is offline Sky User Member
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      Re: Still an amber flashing light on router - any suggestions?

      Now why could that BT guy not just fix it, I hate this about all this "your problem" mentality between service providers, all that is gonna happen is Sky send another open reach engineer to the exchange, probably the same one!

    4. #13
      Astraman999's Avatar
      Astraman999 is offline Sky User Member
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      Re: Still an amber flashing light on router - any suggestions?

      Finaly a connection and I'm now on line - at last!!

      Now I have a wireless question, how can I secure my router to prevent unauthorised access. I had to enter my network key and number to gain access for the first time, is this all I need or do I need to set a password somewhere, so each time I connect I need to enter a password.
      Any help would be appreciated.

    5. #14
      krysis's Avatar
      krysis is offline Sky User Member
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      Re: Still an amber flashing light on router - any suggestions?

      Quote Originally Posted by Astraman999 View Post
      Finaly a connection and I'm now on line - at last!!

      Now I have a wireless question, how can I secure my router to prevent unauthorised access. I had to enter my network key and number to gain access for the first time, is this all I need or do I need to set a password somewhere, so each time I connect I need to enter a password.
      Any help would be appreciated.
      The router has encryption of WPA-PSK By default.
      It is stronger than the usual WEP Encryptions.

      As long as you don't give the network key out, you should be fine.

     

     
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