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    Anyone else had this problem when typing e-mails

    This is a discussion on Anyone else had this problem when typing e-mails within the Sky Broadband help forums, part of the Sky Broadband help and support category; From time to time when writing e-mails on the sky mail facility the whole thing slows right down and the ...

    1. #1
      oxter's Avatar
      oxter is offline Sky User Member
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      Anyone else had this problem when typing e-mails

      From time to time when writing e-mails on the sky mail facility the whole thing slows right down and the cursor takes ages to activate - especially when making changes to the text. As I write, letters, words and bits of sentences get missed out. It seems to be linked to the autosave facility as even if I pause for a few seconds it automatically autosaves.
      Only way to cure it is to shut down the computer and start all over again - a very frustrating task!!! I am on the basic broadband package but in any case my exchange provides only low speed connection max 2 (is that Meg or Gig or something like that?)
      Seems to affect e-mail anyway and not speeds of websites I visit. Very strange?



      Test taken
      (up to) Download
      Speed (Kbps) Upload
      Speed (Kbps)
      11 January, 2010 18:31:52 1424 Kbps 169 Kbps
      11 January, 2010 18:01:14 1640 Kbps 305 Kbps
      07 November, 2009 13:44:41 1720 Kbps 315 Kbps
      07 November, 2009 12:58:15 1728 Kbps 316 Kbps
      02 February, 2009 12:58:03 1728 Kbps 295 Kbps
      02 February, 2009 12:55:35 1720 Kbps 302 Kbps
      09 October, 2008 15:15:11 1720 Kbps 277 Kbps
      Last edited by oxter; 11-01-10 at 07:33 PM.


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    3. #2
      Andy17's Avatar
      Andy17 is offline Sky User Member
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      Re: Anyone else had this problem when typing e-mails

      I don't use sky email but try turning off the auto save if you can.

    4. #3
      oxter's Avatar
      oxter is offline Sky User Member
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      Re: Anyone else had this problem when typing e-mails

      Thanks Andy - I had previously hunted for a facility to do just that but it doesn't seen to be an option however I have e-mailed the help team to ask if it's possible or to ask why I am having the problem

     

     

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