Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 18

    Need Advice About Internet Speed

    This is a discussion on Need Advice About Internet Speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys, just need a little help/advice about my download stream speed. We've had sky unlimited/max since april 2008 and ...

    1. #1
      klemmo2879's Avatar
      klemmo2879 is offline Sky User Member
      Exchange: Hucknall
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jan 2010
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Need Advice About Internet Speed

      Hi guys, just need a little help/advice about my download stream speed.
      We've had sky unlimited/max since april 2008 and the download speed has always been around 9212kbps which to me seems a little slow as we live 2.3km from the exchange and the line attenuation is 33.0db and noise margin is 6.9-7.2 most of the time. I am connected to my pc via ethernet cable

      Then somebody told me about the i-plate from BT so i bought one of those and fitted it, nothing happened for a week or so then my speeds jumped to 1243kbps which i was very happy with, it was a decent increase in speed for about 8 quid.

      The problem i have now is that after about 3 weeks of the increased speed, the speed has now dropped down to the original 9212kbps, i thought this might be temporary but it's stayed at this speed for the last 3 months. I tried using the test socket and that just gives me the same reading of 9212kbps.

      Nothing has moved, I've not changed or fiddled about with the router settings, it just dropped back down to the original speed one day for no reason.

      Am i just moaning here or should i be grateful that i am getting the 9212kbps as i have heard that this is quite a good speed. I'm just curious why it would jump up to a higher speed and then drop back down.

      Thanks for any help here guys


    2. Advertisement
    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Need Advice About Internet Speed

      Post your router stats.

    4. #3
      klemmo2879's Avatar
      klemmo2879 is offline Sky User Member
      Exchange: Hucknall
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jan 2010
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need Advice About Internet Speed

      Here you go, thanks
      Attached Thumbnails Attached Thumbnails Need Advice About Internet Speed-untitled.jpg  

    5. #4
      klemmo2879's Avatar
      klemmo2879 is offline Sky User Member
      Exchange: Hucknall
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jan 2010
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need Advice About Internet Speed

      sorry for it being small, story of my life

    6. #5
      Andy17's Avatar
      Andy17 is offline Sky User Member
      Exchange: Woodhouse (SLWD)
      Broadband ISP: Sky Fiber Max
      Router: Sky Q Hub
      Sky TV: Sky+ HD
      Join Date
      Oct 2007
      Posts
      1,370
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need Advice About Internet Speed

      Quote Originally Posted by klemmo2879 View Post
      Here you go, thanks
      Try connect to the test socket as you seem to have noise on your line slowing down your connection speed. Link below in my sig with further details, then repost your stats you are looking for an increase in the noise margin.

      The i-plate just filters out the ring wire, instead of disconnecting them. You should have a look at a filtered faceplate as these give a much better result, something like this:

      http://www.adslnation.com/phpapps/ca...roducts_id=105

    7. #6
      klemmo2879's Avatar
      klemmo2879 is offline Sky User Member
      Exchange: Hucknall
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jan 2010
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need Advice About Internet Speed

      hi guys, these are the stats connected to the test socket
      Attached Thumbnails Attached Thumbnails Need Advice About Internet Speed-test.jpg  

    8. #7
      Andy17's Avatar
      Andy17 is offline Sky User Member
      Exchange: Woodhouse (SLWD)
      Broadband ISP: Sky Fiber Max
      Router: Sky Q Hub
      Sky TV: Sky+ HD
      Join Date
      Oct 2007
      Posts
      1,370
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need Advice About Internet Speed

      Is there any noise when you use the phone like pop's or crackles etc. all there should be is a quite hiss.

      That speed is on the low side for your attenuation, you should be more around the 12 to 13Mb mark really.

    9. #8
      klemmo2879's Avatar
      klemmo2879 is offline Sky User Member
      Exchange: Hucknall
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jan 2010
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need Advice About Internet Speed

      Not that i have noticed, like i say i did have that kind of speed for about 3 weeks and then it just went back down

    10. #9
      klemmo2879's Avatar
      klemmo2879 is offline Sky User Member
      Exchange: Hucknall
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jan 2010
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need Advice About Internet Speed

      would buying a filterd faceplate give me better speeds then?, you dont have a link to a instalation guide do you, i dont mind fitting it myself, im quite good at fiddley jobs

    11. #10
      Brian69's Avatar
      Brian69 is offline Sky User Member
      Exchange: Kings Lynn
      Broadband ISP: Sky Unlimited
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Feb 2008
      Posts
      2,971
      Thanks
      0
      Thanked 6 Times in 5 Posts

      Re: Need Advice About Internet Speed

      Can you just check that when you use the test socket, any extensions you have dead (no dial tone) I ask this because there seems little differance between the two sets of stats.

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION