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    Upgraded from Base to Everyday and trying to squeeze more speed!!

    This is a discussion on Upgraded from Base to Everyday and trying to squeeze more speed!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All Have been reading all your posts and they have come in very handy (Thank you) so thought it ...

    1. #1
      Roysie2010's Avatar
      Roysie2010 is offline Sky User Member
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      Upgraded from Base to Everyday and trying to squeeze more speed!!

      Hi All

      Have been reading all your posts and they have come in very handy (Thank you) so thought it was time to ask a question myself.

      I upgraded to Sky Everyday just over a week ago and had no increase in speed. Gave them a call and they increased my speed slightly (By 1Mb).

      I have just been around the house removing my Bell Wire and have had Various increases in noise levels.

      Could you please take a look to see if I can now get any additional speed (Before I spend another hour on the phone)

      Many thanks for your help.


      Router Statistics

      System Up Time: 120:15:57
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 28163 39778 0 405 3722 03:05:22
      LAN 100M/Full 823479 540006 0 2315 215 120:15:52
      WLAN 11M/54M 88085 0 0 48 0 120:15:40
      ADSL Link Downstream Upstream
      Connection Speed 3069 kbps 606 kbps
      Line Attenuation 53 db 32 db
      Noise Margin 16 db 20 db

      Thanks again


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    3. #2
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      Re: Upgraded from Base to Everyday and trying to squeeze more speed!!

      ADSL2+ Speed Test
      We estimate your line is capable of between 5mb to 6mb broadband on an ADSL2+ service.

      This ADSL2 Line Speed Calculator is a best guess only, as to the broadband speed that maybe possible on your telephone line. The checker provides results of up to 24mb with the data that is made available to us. This is purely for indication only and should not be classed as the Line Speed that you would receive on any ADSL or LLU product from another ISP.

      SkyUser - Potential ADSL2 Line Speed Checker & Calculator
      You could possibly get a little extra if you ring Sky, maybe let someone else confirm before your wait on the phone. Although usually you would be on DLM and this would give you the best (that it thinks) speeds within 10 days or so. Maybe wait it out and see what happens.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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    4. #3
      Roysie2010's Avatar
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      Re: Upgraded from Base to Everyday and trying to squeeze more speed!!

      Many thanks for your quick reply.
      Would be good to get a little more (what we all pay for).

      Will wait and see what happens over the next few days.

      Thanks again
      Roysie

    5. #4
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      Re: Upgraded from Base to Everyday and trying to squeeze more speed!!

      Well, gave Sky a ring today (Couldn't wait) and managed to get straight through to Customer solutions

      He checked my line and said that I should be able to get 6mb as I had been capped at 3mb on a certain line.

      My new router stats are :


      Router Statistics

      System Up Time: 08:32:32
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 39362 74446 0 1029 18910 01:26:05
      LAN 100M/Full 115519 81574 0 4314 501 08:32:27
      WLAN 11M/54M 12906 0 0 99 0 08:32:15
      ADSL Link Downstream Upstream
      Connection Speed 6048 kbps 608 kbps
      Line Attenuation 51 db 31 db
      Noise Margin 4 db 14 db

      The noise margin keeps between 4 & 7db at the moment, I hope that this won't cause problems in the evening. The chap on the other end said that as long as it's stable then it will be ok. Lets wait and see.

    6. #5
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      Re: Upgraded from Base to Everyday and trying to squeeze more speed!!

      Quote Originally Posted by Roysie2010 View Post
      Well, gave Sky a ring today (Couldn't wait) and managed to get straight through to Customer solutions

      He checked my line and said that I should be able to get 6mb as I had been capped at 3mb on a certain line.

      My new router stats are :


      Router Statistics

      System Up Time: 08:32:32
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 39362 74446 0 1029 18910 01:26:05
      LAN 100M/Full 115519 81574 0 4314 501 08:32:27
      WLAN 11M/54M 12906 0 0 99 0 08:32:15
      ADSL Link Downstream Upstream
      Connection Speed 6048 kbps 608 kbps
      Line Attenuation 51 db 31 db
      Noise Margin 4 db 14 db

      The noise margin keeps between 4 & 7db at the moment, I hope that this won't cause problems in the evening. The chap on the other end said that as long as it's stable then it will be ok. Lets wait and see.
      So long as the noise margin does not go below 4db you should be alright, if the line is good then no problem you will find out tonight, if the connection does slow down just resync the modem.

    7. #6
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      Re: Upgraded from Base to Everyday and trying to squeeze more speed!!

      The noise margin keeps between 4 & 7db at the moment, I hope that this won't cause problems in the evening
      On my Sky router, it would go down to 0db and still hold the connection.




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    8. #7
      Roysie2010's Avatar
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      Re: Upgraded from Base to Everyday and trying to squeeze more speed!!

      Many thanks for your replies, I will let you know how it goes this evening.

      Fingers crossed

    9. #8
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      Red face Re: Upgraded from Base to Everyday and trying to squeeze more speed!!

      Well, just to keep you updated here are my stats as of a couple of min's ago.

      So far still no dropout:


      Router Statistics

      System Up Time: 02:34:47
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 11208 15897 0 199 1845 02:32:16
      LAN 100M/Full 18259 17021 0 2001 363 02:34:42
      WLAN 11M/54M 4403 0 0 120 0 02:34:29
      ADSL Link Downstream Upstream
      Connection Speed 5952 kbps 608 kbps
      Line Attenuation 51 db 31 db
      Noise Margin 0 db 14 db

      Lets hope it stays ok

     

     

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