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    Only getting 3.5mb. Should be 8 Meg.

    This is a discussion on Only getting 3.5mb. Should be 8 Meg. within the Sky Broadband help forums, part of the Sky Broadband help and support category; ADSL Link Downstream Upstream Connection Speed 4094 kbps 605 kbps Line Attenuation 47.0 db 26.5 db Noise Margin 14.2 db ...

    1. #1
      Rza's Avatar
      Rza
      Rza is offline Sky User Member
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      Router: Sagem F@ST 2504
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      Only getting 3.5mb. Should be 8 Meg.



      ADSL Link Downstream Upstream
      Connection Speed 4094 kbps 605 kbps
      Line Attenuation 47.0 db 26.5 db
      Noise Margin 14.2 db 15.9 db

      I've tried resetting the modem etc. The usual. But normal speeds didn't return. Any reason why this is?

      And is there any way I can lower my ping? I play xbox live a lot and would like a better connection to my games


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    3. #2
      Rahat786786's Avatar
      Rahat786786 is offline Sky User Member
      Exchange: Ilford
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      Re: Only getting 3.5mb. Should be 8 Meg.

      With your attenuation you will sync at 6/7meg not 8. If you have joined recently DLM is taking place in which sky tests your line for stability, hence the lower speeds. Once it is over you will sync round about 6-7 meg.

      If you are a long time SKY broadband user you have been capped, call them, get through to CST and ask them to uncap/manually reconfigure your line.

      Also, try and connect to the TEST socket and post back your stats please.

     

     

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