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    More Connect problems

    This is a discussion on More Connect problems within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am being throttled big time by Sky who of course deny it. I have mcse so am aware of ...

    1. #1
      punchytoo's Avatar
      punchytoo is offline Sky User Member
      Exchange: Coupar Angus, Perthshire
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      More Connect problems

      I am being throttled big time by Sky who of course deny it. I have mcse so am aware of any possible difficulties. Yesterday my download speed was a massive 320Kb according to UK Broadband Speedtest today its 2Mb. I have written to sky 3 times telling them unthrottle or im off saving a massive 135 a month we have whole package and 3 multirooms. Then you get an Indian or Philipino doing a job but finding my thick Scots Accent a major Problem, then after 20 minutes yes you guessed it phone went dead!!!!!


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: More Connect problems

      Have a look at this thread for some ideas on what others are doing.
      (Unofficial) FAQ - Sky Connect Users

      You can leave the broadband without giving up your TV as long as you are satisfied with it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      sparkey's Avatar
      sparkey is offline Sky User Member
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      Re: More Connect problems

      I left sky broadband beginning of year as my speeds when down,have no LLU in my exchange so switched to BT option 3 had speed trouble when started but now brilliant just done a speed test couple minutes ago,where at this time on sky BB would get .5mb speed getting nearly 7mb day and night

     

     

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