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    Just got Sky Unlimited - but its really SLOW!!!

    This is a discussion on Just got Sky Unlimited - but its really SLOW!!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Make sure you are in the master socket, explain u ave changed the filters and get the agent to check ...

    1. #11
      The_Batman's Avatar
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      Make sure you are in the master socket, explain u ave changed the filters and get the agent to check to see what the dlm is capped at. Ask them then what the max attainable is on the line. They should then from there if it is capable of the max speeds, pass it to cst for it to be reconfigured


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    3. #12
      denz25059706's Avatar
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      Hi.

      Thanks to all for your help, I rang Sky and told them all you told me to, and they manually configured the line and Im now getting 14 megs (they said it should be 16 megs, but im happy for now, its probably something at my end).

      Thanks Again.

      Chris.

    4. #13
      emrobin's Avatar
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      14Mb and not traffic shaped. Very nice I'm sure. Someday I will live in an area with more broadband options. I could move house in April, but like where I live so I'll have to tolerate the limited broadband options.
      Peak usage speed test

    5. #14
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      (they said it should be 16 megs, but im happy for now, its probably something at my end).
      You should get 16Mb or more. Let us have a look at your stats now? There may be something you can do.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
      nicklfc's Avatar
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      Ok, I am having a similar problems. I have just upgraded from sky broadband everyday (31/01/10) to sky broadband unlimited.

      I was told it would take at the most 72hrs to take effect. My problem is that my internet is now slower than it was when I had everyday!

      I have checked the Router stats and they are as follows:

      ADSL Link Downstream Upstream
      Connection Speed 1486 kbps 442 kbps
      Line Attenuation 48.5 db 29.0 db
      Noise Margin 10.9 db 8.5 db

      Are these stats right and if not what can I do to amend the problem.

      Cheers

    7. #16
      Isitme's Avatar
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      Are these stats right and if not what can I do to amend the problem.
      First plug into your Test socket. link below, using only the supplied cables. Post your stats from there

      Also use a different filter.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #17
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      ADSL Link Downstream Upstream
      Connection Speed 1536 kbps 606 kbps
      Line Attenuation 48.0 db 28.6 db
      Noise Margin 28.6 db 16.5 db

      heres the updated stats

    9. #18
      Isitme's Avatar
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      The jump in your noise margin indicates that your internal wiring is interfering with the signal. Buying, fitting and using a filtered faceplate will cure this and raise your speed considerably, have a look at this thread for reviews. -
      ADSL Faceplate Filters - SkyUser Reviews

      You should get around 7Mb, when your configured,

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #19
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      Have the same issue and looks like other people are too, would I be right in thinking they have just been inundated with all the upgrades and haven't bothered with testing all the lines? Upgraded from Everyday was getting 10.5meg even though it was upto 10meg, so I would assume I would get quite near to 20meg download. I'm under a mile from the exchange.

    11. #20
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      Re: Just got Sky Unlimited - but its really SLOW!!!

      Your previous speed will have nothing to do with your new speed, the only thing it will show is that you should be able to get that speed on Unlimited.

      Only your router stats will give a good indiaction of the potential speeds you can achieve.

      See the quick links on the left of the page for instructions on how to get them.

     

     
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