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    Can't Upgrade!

    This is a discussion on Can't Upgrade! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I got in touch with Sky about 6 weeks ago to go from the bottom tier browsing to the ...

    1. #1
      jefflad's Avatar
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      Can't Upgrade!

      Hi,

      I got in touch with Sky about 6 weeks ago to go from the bottom tier browsing to the middle tier. I got passed from pillar to post as no one could upgrade me, the system wouldn't allow. One chap took on my issue and claimed the fault lay with my number not being on the BT system and I was being migrated onto a Sky exchange and also they were having system problems too! I should add I'm with Sky Talk.

      He advised it'll be roughly 4 weeks to solve but he'd ring me back. He did and still couldn't do it, that was 2 weeks ago and I've heard nothing since. Has anyone had this problem, is he right or is it something else?

      Thanks
      J


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Can't Upgrade!

      if you've the SVBN (unless it's changed) you can't upgrade yet...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      jefflad's Avatar
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      Re: Can't Upgrade!

      OK. It's the 1st time I've heard of SVBN but after searching I can see what it is; does anyone know when it'll be working?

      Thanks

    5. #4
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      Re: Can't Upgrade!

      Don't worry about it, go over your amount twice in 6 months and you will be upgraded automatically. The downside is even if you can get a better speed, you wont until the upgrade is done.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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