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    b/b upgrade but not speed

    This is a discussion on b/b upgrade but not speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Are you still usind the extension lead? If so, move the router back to the test socket and get the ...

    1. #21
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      Re: b/b upgrade but not speed

      Are you still usind the extension lead?

      If so, move the router back to the test socket and get the stats again.


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    3. #22
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      Re: b/b upgrade but not speed

      its not an extension lead its a 10mtr phone line running from socket to router under laminate flooring (which probably doesn't help), things is before the upgrade to unlimited i always had about 10.5 meg but when i switched router off speed now varies.

    4. #23
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      Re: b/b upgrade but not speed

      Whatever it is, using it is causing noise on the line, this is causing your sync speed to be erratic and chances are building up errors which is slowing down the connection even more in realtime and increasing ping times. The only soloution is not to use it and to find another way of connecting up.

      Fitting the router near the master socket and running an ethernet lead or using homeplugs are all better ways.

    5. #24
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      Re: b/b upgrade but not speed

      no problem i will have a look into the other options

    6. #25
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      Re: b/b upgrade but not speed

      right got me some homeplugs and was still getting some major noise, turns out the face plate was goosed. got a new faceplate, a bt adsl face plate and now no noise through phone and these are my stats
      ADSL Link Downstream Upstream
      Connection Speed 12281 kbps 798 kbps
      Line Attenuation 29.5 db 14.7 db
      Noise Margin 6.8 db 16.1 db

      noise had dropped slighty from when i checked about 2 hours ago. so just wondering if i phone sky will they put me up to these stats again:
      ADSL Link Downstream Upstream
      Connection Speed 15754 kbps 945 kbps
      Line Attenuation 29.0 db 14.5 db
      Noise Margin 7.3 db 14.4 db

      cheers for any help

    7. #26
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      Re: b/b upgrade but not speed

      Noise Margin 6.8 db 16.1 db
      You are just about default noise margin for downstream so I doubt if you will get any more there, but your upstream could go up a bit. Give them a call to fix that and if they can do anything about the downstream they will do it at the same time.

      Your attenuation suggests you should get more, but the condition of your line is preventing it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #27
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      Re: b/b upgrade but not speed

      not had a chance to call yet but when i do and if they can put back upto the 15+meg speed will i notice any difference in speeds.

    9. #28
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      Re: b/b upgrade but not speed

      At your old speed you would be able to download files at about 1.6Mb/s, with your present speed you should get around 1.3Mb/s. You would not notice any difference when surfing or gaming.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #29
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      Re: b/b upgrade but not speed

      just off phone to sky, stats are
      ADSL Link Downstream Upstream
      Connection Speed 14988 kbps 767 kbps
      Line Attenuation 29.0 db 14.6 db
      Noise Margin 7.6 db 15.9 db
      put back on dlm so hopefully should see the increase up to what it was.

    11. #30
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      Re: b/b upgrade but not speed

      sigh, started to get noise through phone line again and this with a new bt nte 2000 faceplate, surely cant be having all these faults with filters/faceplates. so just wondering if it could be my wiring or even my phone. faceplate was fitted by brother in law who works for bt, but he is away for a few weeks. cant do quiet line test cos on sky network, any one have any more advice.
      Connection Speed 3144 kbps 669 kbps
      Line Attenuation 33.0 db 17.1 db
      Noise Margin 7.5 db 7.0 db
      could it also be my actual router that is faulty?
      Last edited by burnie; 02-03-10 at 09:05 PM.

     

     
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