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    b/b upgrade but not speed

    This is a discussion on b/b upgrade but not speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by burnie nuts, its connected to the main socket (only have the one) without extension but it is ...

    1. #11
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      Re: b/b upgrade but not speed

      Quote Originally Posted by burnie View Post
      nuts, its connected to the main socket (only have the one) without extension but it is a 10 metre line as pc in cupboard in hall (long story) so cant really move it and not wireless
      You can use the wireless if you can, to see what the stats are in the test socket with moving the computer.


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    3. #12
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      Re: b/b upgrade but not speed

      You can use the wireless if you can, to see what the stats are in the test socket with moving the computer
      pc & router are about 5 mtr away from the main socket so cant move either as dont have wireless usb to connect to router so just wondering if its worth doing a reboot or will speed drop if i do

    4. #13
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      Re: b/b upgrade but not speed

      It is pointless doing anything until we can see the TEST socket stats as they will indicate what and where the problem is.

    5. #14
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      Re: b/b upgrade but not speed

      borrowed laptop and now plugged router into socket with 1mtr phone line and speed has dropped after reboot they are now as follows:
      ADSL Link Downstream Upstream
      Connection Speed 13725 kbps 945 kbps
      Line Attenuation 29.0 db 14.6 db
      Noise Margin 7.1 db 14.8 db

    6. #15
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      Re: b/b upgrade but not speed

      That shows that the extension is killing you connection by around 30% hence the jump in speed to 13+mb from the test socket.

      You could try fitting a proper extension using the correct cable or better still, put the router into it and then run an ethernet cable instead of a phone one.

    7. #16
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      Re: b/b upgrade but not speed

      That shows that the extension is killing you connection by around 30% hence the jump in speed to 13+mb from the test socket
      after phoning sky they increased up to 15meg but speed test showed between 8 & 11 meg so after moving router last night after switch off speed dropped by 2 meg, so i was wondering if they were any reliable b/b speed test out there and can i get back upto the 15 meg again

    8. #17
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      Re: b/b upgrade but not speed

      You could try the speed tester on this site whch is pretty good.

      Post your router stats now.

    9. #18
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      Re: b/b upgrade but not speed

      rebooted router at 7:45pm ish and readings are now
      ADSL Link Downstream Upstream
      Connection Speed 14076 kbps 945 kbps
      Line Attenuation 29.5 db 14.9 db
      Noise Margin 3.4 db 10.7 db
      noise margin has went from 5.8 to 3.4 db
      and speed tester on this site is about 2 meg
      speedtest is about 6 meg
      b/b speedchecker is about 11 meg
      speed.io is about 11.5 meg
      so i am about 1 mile from exchange so will i be able to get any more increase if i phone sky or since my noise marin has dropped should i just leave it as is.
      chers
      Last edited by burnie; 12-01-10 at 09:25 PM. Reason: more info

    10. #19
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      Re: b/b upgrade but not speed

      Is this still with the router at the test socket?

    11. #20
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      Re: b/b upgrade but not speed

      yep i only have the one socket, had a quick look this morning and now my stats are:
      ADSL Link Downstream Upstream
      Connection Speed 9917 kbps 945 kbps
      Line Attenuation 30.0 db 15.3 db
      Noise Margin 5.8 db 5.1 db
      noise has increased but speed has dropped even lower than when first got sky b/b.

     

     
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