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    20mb Unlimited Upgrade

    This is a discussion on 20mb Unlimited Upgrade within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just a bit worried that it wont go up from 7mb as its been a while since the last increase ...

    1. #11
      SkysTheLimit07's Avatar
      SkysTheLimit07 is offline Sky User Member
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      Re: 20mb Unlimited Upgrade

      Just a bit worried that it wont go up from 7mb as its been a while since the last increase thats all.


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    3. #12
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      Re: 20mb Unlimited Upgrade

      If it doesn't go up by itself during the DLM process then you can always contact Sky when its done to have it manually configured.

    4. #13
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      Re: 20mb Unlimited Upgrade

      Quote Originally Posted by boothy_08 View Post
      i think sky train your line for 10 days so its capped for now, after 10 days if its not gone faster ring sky up they should configure your line
      Just looking in, as I upgraded my BB from 'Everyday' to 'Unlimited' last night (first month with the usage tool and I was over the 10GB limit, so decided to upgrade before they did it for me).

      Beforehand, I was gettng about 7-8 mb, but doing a speedtest this morning, its down to 2-3mb.

      Will check again in a week or so and see if its gone back up, but its a shame Sky dont advise that the line will need training again, and that there could be a speed drop before a potential increase.

    5. #14
      IWasNotTheEnemy's Avatar
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      Re: 20mb Unlimited Upgrade

      it's been said on here a number of time that an upgrade=DLM again...but yes they shuld say and it was something I raised numerous times before leaving Sky...
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     
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