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    Please Help Me... Very Low Downstream

    This is a discussion on Please Help Me... Very Low Downstream within the Sky Broadband help forums, part of the Sky Broadband help and support category; ok... i've had bt engineer out and he has disconnected all wiring and put a new box into a different ...

    1. #11
      djpower2k9's Avatar
      djpower2k9 is offline Sky User Member
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      Broadband ISP: Sky Mid/Everyday
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      Re: Please Help Me... Very Low Downstream

      ok... i've had bt engineer out and he has disconnected all wiring and put a new box into a different room and re-routed main external wire to that new box.... there is no other wires connected to my master socket, just 1 line coming in from outside...

      here are my stats now..

      ADSL Link Downstream Upstream
      Connection Speed 511 kbps 606 kbps
      Line Attenuation 50.5 db 31.3 db
      Noise Margin 18.6 db 12.0 db

      Am i capped?


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    3. #12
      User05's Avatar
      User05 is offline Sky User Member
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      Re: Please Help Me... Very Low Downstream

      Yup - call up sky, tell them the fault has been resolved and you'd like your line uncapped.

     

     
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