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    w8ted 2 months for fone &bband heard nothing

    This is a discussion on w8ted 2 months for fone &bband heard nothing within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi im hopin someone can shed some light on this as sky customer services have no clue,they really are a ...

    1. #1
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      nailzuk is offline Sky User Member
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      Arrow w8ted 2 months for fone &bband heard nothing

      im hopin someone can shed some light on this as sky customer services have no clue,they really are a downright disgrace, 2 months ago i ordered sky package tv fone & adsl bband (cant get cable) was told t would be sorted in 1 week and fone & bband 2 weeks later ,great or so i thought, the date for my fone activation came & went no letters from sky no reply 2 emails worst of all NO foneline, so i waste 20 tryin to call the cust serv from my cell only 2 find the cust serv fonelines were havin tech difficulties (ironic) 1 month after placing my order i get a call from sky but only for my credit card details, spoke to the guy he said, "oh youre order has been cancelled" by whom not by me, he apoligised and set up another date for foneline & engineer these dates came and went too, still no letters of explanation no reply 2 emails and worst of all NO damn bbad, again foned cust serv for an explanation, again "oh im sorry it has been cancelled" by whom i asked she didnt know so here i am 2 months later no further forward and with no clue what to do next, im seriously thinkin of givin tv box back to sky and urging family & friends to follow suit, can anyone tell me what could be going on here b.t issue? i dunno worst is sky dunno either
      thanx in advance

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    3. #2
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      Isitme is offline Sky User Moderator
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      Re: w8ted 2 months for fone &bband heard nothing

      Please direct any answers here -
      been waiting 2 months for fone & bband heard nothin

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