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    Slow speed on Unlimited.

    This is a discussion on Slow speed on Unlimited. within the Sky Broadband help forums, part of the Sky Broadband help and support category; That is much better. Are you still in the Test socket, your attenuation seems to have jumped up again. You ...

    1. #21
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      Re: Slow speed on Unlimited.

      That is much better. Are you still in the Test socket, your attenuation seems to have jumped up again. You may be able to get them to improve your upload speed a bit. It looks like they have suspended DLM on your line and left it on ADSL2+ with the old default speed for Mid. I am not sure why they would do that when you are on Max/Unlimited.

      BT are likely to charge around 100 to replace the socket, but a new filtered faceplate is very easy to fit and I think that is all you need. All it involves is taking the wires off the existing plate and putting them on the new one, which is easily done with the proper IDC tool. A disposable one can be got for under a pound.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.






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    3. #22
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      Re: Slow speed on Unlimited.

      Yes, I'm still in the test socket.

      The bloke on the phone said he increased the speeds?

    4. #23
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      Re: Slow speed on Unlimited.

      He has increased the download speed, but at the same time he has reduced the upload speed. Unless you upload to a website or are a gamer, the lower upload will not matter much. You might notice it if you are sending an email with a large attachment, but that is about all.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #24
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      Re: Slow speed on Unlimited.

      I'm going to see if I can replace the face plate.

      Thanks for your help.

    6. #25
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      Re: Slow speed on Unlimited.

      Here I am again.

      Nothings changed except I've called sky countless times.

      They are telling me I'm getting a good signal. Changing the channel in the router set up sorts it for a day or two sometimes. Or that could just be coincidence as I'm just off the phone and within 15 minutes, the connection is pooped again.

      We're getting sick of this.

    7. #26
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      Re: Slow speed on Unlimited.

      Been on the phone again. They sent out a new router. Made no difference. Then the new router died yesterday.

      I give up.

    8. #27
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      Re: Slow speed on Unlimited.

      Advised to post latest stats. The connection at the moment seems ok.


    9. #28
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      Re: Slow speed on Unlimited.

      There is still something not right, because of that upstream SNR means it is a minus figure, that is normally caused be a faulty microfilter try another one.

    10. #29
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      Re: Slow speed on Unlimited.

      With a different filter


    11. #30
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      Re: Slow speed on Unlimited.

      Speed test...


     

     
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