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    Help

    This is a discussion on Help within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ok, so I have been on sky bb for about 18 months now. I had my router plugged into to ...

    1. #1
      Dante_Heaven's Avatar
      Dante_Heaven is offline Sky User Member
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      Help

      Ok, so I have been on sky bb for about 18 months now. I had my router plugged into to what I thought was my master socket at the time. Anywho, I have since found out that this was not my master socket and have now plugged it into that.

      My point is that when DLM happened when I fist connect it was through a normal socket and not the master.

      Now I have alterted my router into the master can I re request to have DLM on my line to improve the speed?

      If so should I plug my router into the test socket on the master for the entire duration of DLM? (Will my telephone plug into the test socket along with the router?)

      Router stats
      ADSL Link Downstream Upstream
      Connection Speed 1535 kbps 639 kbps
      Line Attenuation 54.5 db 33.7 db
      Noise Margin 7.3 db 10.5 db

      Also what speed should I expect with these stats? (I'm far from my exchange I Know, its just when I first plugged in my router in some 18 months ago during DLM I had 4 meg)

      Thanks in advance


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    3. #2
      neilmcl's Avatar
      neilmcl is offline Sky User Member
      Exchange: Sherwood
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      Re: Help

      Why have you started up a duplicate thread?

      Requesting DLM

    4. #3
      Dante_Heaven's Avatar
      Dante_Heaven is offline Sky User Member
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      Re: Help

      I guessed more people might see the topic here : S

    5. #4
      narl's Avatar
      narl is offline Sky User Member
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      Re: Help

      Try the router in the test socket, although there is a possibility you are on adsl2+ and DLM has maybe cripled your line and that will need sorted by CST.

      But definatly try the router in the test socket via a filter and see what happens, if the line has been capped when you post the stats again you should see the noise margin increase.

     

     

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