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    Speed has slowed right down

    This is a discussion on Speed has slowed right down within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All, I was activated on 4.11.09, expected speeds to be a bit up and down due to DLM running ...

    1. #1
      mondeoman's Avatar
      mondeoman is offline Sky User Member
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      Speed has slowed right down

      Hi All,
      I was activated on 4.11.09, expected speeds to be a bit up and down due to DLM running for a few days, was upto just over 9 Meg a few days ago, now only running at 3+. Please take a look at my stats and advise.
      Stats taken using RJ11 cable plugged into the Test Socket (via filter, due to it being a different connection)
      Thanks
      Router Statistics


      ADSL Link Downstream Upstream
      Connection Speed 3776 kbps 896 kbps
      Line Attenuation 35 db 19 db
      Noise Margin 16 db 15 db


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    3. #2
      Andy17's Avatar
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      Re: Speed has slowed right down

      Looks like DLM has dropped the connection down, you need to phone sky and get through to CST and ask them to increase your speed back to what it was.

      Also when in the test socket is there and noise if you try the phone as 9Mb is a little low for your attenuation, but not bad.

    4. #3
      mondeoman's Avatar
      mondeoman is offline Sky User Member
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      Re: Speed has slowed right down

      Have just been on the phone to Sky, and whilst I was waiting to connect, thought I'd try another speed test, got 7.9 ?
      Sky CST said they hadn't done anything to the line and that I was connecting at 9 Meg. He also directed me to another speedtest site to try, and got 7.9 again, I will be happy with that speed as I don't d/load much, but I'm just puzzled as to why It has been so low for a couple of days and the minute I contact Sky it goes up ? although having said that, I think the router has been re-syncing a few times today as the green light has been turning amber and flashing for a while before turning green.

     

     

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