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    Problems with accessing microsoft webmail through Sky

    This is a discussion on Problems with accessing microsoft webmail through Sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have a problem and wondering if anyone else has encountered the following I have a work webmail that I ...

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      kkirby8571's Avatar
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      Problems with accessing microsoft webmail through Sky

      I have a problem and wondering if anyone else has encountered the following I have a work webmail that I can access via other internet connection no problem but from my home sky broadband connection it keeps coming up with a DNS error.

      The weird thing is that I can ping the URL and it is resolving fine. I know the PC is setup correctly as I have used this elsewhere. I contacted Sky help who said it had nothing to do with them and I should contact my own internal IT department. As this is working for most other users my IT department also think they are correctly configured.

      Anyone have any ideas what could be causing the problem, my router has the default configuration settings for Firewall ie I can connect to anything outbound but nothing can connect back to me. I tried opening up HTTPS but none of this had any effect.

      If anyone has any ideas I would greatly appreciate it


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Problems with accessing microsoft webmail through Sky

      Have you tried entering the numerical address, ie, for google.com it would be 74.125.45.100. Substitute the address of you webmail. This should overcome DNS errors.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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