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    Not connected yet - but receiving signal

    This is a discussion on Not connected yet - but receiving signal within the Sky Broadband help forums, part of the Sky Broadband help and support category; Well today was the switch on day... at the moment these are my stats (well not my stats but the ...

    1. #11
      Jaysun's Avatar
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      Re: Not connected yet - but receiving signal

      Well today was the switch on day... at the moment these are my stats (well not my stats but the router stats lol)


      Connection Speed 4096 kbps 512 kbps
      Line Attenuation 29.0 db 19.0 db
      Noise Margin 24.2 db 13.0 db


      is that good/bad/awful for connection day? hoping it will get faster


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    3. #12
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      Re: Not connected yet - but receiving signal

      That is the start speed. You will now go on DLM training which will increase your speed up to its stable maximum. Post back with your stats in about 7 days to let us see how it is going.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
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      Re: Not connected yet - but receiving signal

      I'll be here! with my stats in hand....

      *marks next Monday on calendar*

    5. #14
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      Re: Not connected yet - but receiving signal

      Just wondering how you guys figure out connection speeds from router stats - is there a guide to working it out?

      I did get moved up to 8mb on Thursday morning, but I had some electrical work done with the power off all day Thursday and have now been dropped down to 7.6mb - will this improve again? still got 5 days left of line training.

      Current stats:

      Connection Speed 7616 kbps 796 kbps
      Line Attenuation 33.0 db 18.3 db
      Noise Margin 14.6 db 13.0 db

    6. #15
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      Re: Not connected yet - but receiving signal

      Just put your attenuation in here:- SkyUser - Potential ADSL2 Line Speed Checker & Calculator and it will give you an estimate assuming a good line quality.

      No secret really

    7. #16
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      Re: Not connected yet - but receiving signal

      lol you've given the tricks of the trade away now

      This is where I start answering questions about line speed and pretending I'm clever now lol

    8. #17
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      Re: Not connected yet - but receiving signal

      LOL, that's what I do!!!!!

    9. #18
      Jaysun's Avatar
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      Re: Not connected yet - but receiving signal

      Well a week on since I was connected, things seems to be going backwards

      Stats:

      Connection Speed 8191 kbps 252 kbps
      Line Attenuation 33.0 db 18.4 db
      Noise Margin 12.9 db 32.0 db


      The last few days my download speed has not budged, but my upload speed has dropped quite a bit...

      I've had no internet issue at all since connection, hoping the next few days it turns around.

    10. #19
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      Re: Not connected yet - but receiving signal

      I think it is time you gave Sky a ring. There is something wrong with your upload speed in particular, this is normally the first one to 'settle'. As you say it is going backwards. Give them a ring and ask if DLM is still running on your line as you are very unhappy with the upload speed. If they fix this they will fix the download at the same time. Having the power off during the training period could have upset the DLM.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #20
      Jaysun's Avatar
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      Re: Not connected yet - but receiving signal

      Think I'll let the 10 days expire then do as you suggest, knowing what they're like they'll probably tell me to wait until 10 days have passed anyway then still have to phone back lol

      Thanks for the advice

     

     
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