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low snr

This is a discussion on low snr within the Sky Broadband help forums, part of the Sky Broadband help and support category; I recently got sky to resync my router after dlm and they claimied to sync it at around 12mb. This ...

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Old 31-10-09, 11:07 PM
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low snr

I recently got sky to resync my router after dlm and they claimied to sync it at around 12mb.

This was great i thought until later in the evening when the router decided that it had enough an reset itself.
it resynced at around 10mb but what i noticed is that the noise margin is really low.
when i was on dlm the noise margin was consistently around 12-13db now its 8db during the day and 4db at most in the evenings with it dropping out completely at times.

my current stats are...
ADSL Link Downstream Upstream
Connection Speed 10370 kbps 992 kbps
Line Attenuation 38 db 20 db
Noise Margin 4 db 8 db

is there any utilities that i can tweak the margin on the 934 router or do i need to go through sky?
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Old 01-11-09, 09:08 AM
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Re: low snr

If your noise margin is dropping that much you have a fault on your line somewhere, you should see no more that 2-3db drop from evening to daytime.

Get the stats again from your TEST socket and if you can, leave it plugged in there via a filter for 24hrs to see if that is better.
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