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    Need Connection help!

    This is a discussion on Need Connection help! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ok my connection is ok at times but most of the time it is just awful i am on the ...

    1. #1
      Matty Rockster's Avatar
      Matty Rockster is offline Sky User Member
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      Need Connection help!

      Ok my connection is ok at times but most of the time it is just awful i am on the 20mb/s package and would be greatful for 5 megs a second constantly but my speed varies from 3mb/s and 500kb/s

      This is an image of my connection at its best but for 80% of the time it is below 1mb/s how can i get a better connection ?
      Attached Thumbnails Attached Thumbnails Need Connection help!-untitled-1.jpg  


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    3. #2
      steve16751's Avatar
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      Re: Need Connection help!

      Matty Rockster
      Hi a good idea is to put your router stats on your next post just follow the link How to get your router statistics

    4. #3
      Matty Rockster's Avatar
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      Re: Need Connection help!

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 22105 29993 0 3515 15141 00:34:28
      LAN 10M/100M 30038 22810 0 15131 3713 00:35:14
      WLAN 11M/54M 477 0 0 42 0 00:35:06

      ADSL Link Downstream Upstream
      Connection Speed 3808 kbps 768 kbps
      Line Attenuation 43.0 db 28.5 db
      Noise Margin 12.6 db 15.0 db

    5. #4
      steve16751's Avatar
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      Re: Need Connection help!

      Matty Rockster
      Hi when did you join Sky Broadband the reason I am asking is within the first 10 days DLM would be running. Now have you got a test socket Sky User - How to test your Master Socket if so can you do another router stats from the test socket to see if there is any difference

    6. #5
      Matty Rockster's Avatar
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      Re: Need Connection help!

      I have been on sky broadband for quite a while now but i havnt tried the test socet as of yet i will try it and see if it improves keep the help coming

      and thanks

    7. #6
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      Re: Need Connection help!

      Matty Rockster
      Hi have read your other thread listen to Smith99 he know what he is talking about
      have a look at the link Sky router stats (speed, noise, attenuation) explained with that attenuation
      you should get about 8MBs maybe even more as long as your router is left on

    8. #7
      Isitme's Avatar
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      Re: Need Connection help!

      Please do not start 2 threads on the same subject.

      Viewers please refer to

      ARGHHHHHH My Speed Wont Stop Changing

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
      steve16751's Avatar
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      Re: Need Connection help!

      The thing is Tom. Matty Rockster started this thread at Today, 07:40 PM and ARGHHHHHH My Speed Wont Stop Changing at Today, 08:06 PM

    10. #9
      Isitme's Avatar
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      Re: Need Connection help!

      I know Steve, but he is a newby and probably not too sure what to do. I would merge the threads but I think it would end up a mess, so I will leave this and hope no one else posts here and uses the other thread.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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