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    Sky connect issues

    This is a discussion on Sky connect issues within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am not sure, one of the ones on Connect could tell you, but I think most of the weekend ...

    1. #21
      Isitme's Avatar
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      Re: Sky connect issues

      I am not sure, one of the ones on Connect could tell you, but I think most of the weekend is 'peak time'.

      TomD


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    3. #22
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      Re: Sky connect issues

      just an update,i rang them on sat torequest a mac code andsaid i wasnt happy with service and slow speeds etc and he said that is fine but to call back on monday to get it on the phone then so i rang back today and the woman said there wasnt a mac code on the system? and that there is a tag on the line and that cos it a bt product it might take a bit longer to get the codeand i should ring back wed-friday to get it or check email in the meantime.

    4. #23
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      Re: Sky connect issues

      I got mine in 24hrs...had to check in work but still got it...letter with it on came 2 days after that...
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    5. #24
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      Re: Sky connect issues

      skyconnectsufferer
      Hi I read somewhere that a Connect Customer had rang for a Mac Code and got over the phone being told that when CST bring up everyone`s account it is there I will try to find the thread and give you more information

      just thought id do another speedtest on bt one and heres wat i got at 15:28 and its not even peak time yet! willdo more later to see wat happens at peak
      Weekends can be really bad anytime of the day or night have a look at some of the weekend posts I did on
      Steve's Sky Connect speedtest blog

    6. #25
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    7. #26
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      Re: Sky connect issues

      Don't need to read a thread, just ask for the MAC and then call back in about an hour later and it'll be on the account - anyone in Sky (not just CST - baring in mind CST don't have ANYTHING to do with cancellations) can give it to you...
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    8. #27
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      Re: Sky connect issues

      got my mac code today and placed order for broadband at idenet, got confirmation of connection by nov 2nd

    9. #28
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      Talking Re: Sky connect issues

      another update i got confirmation of idnet braodband activation 3am this morning and am currently enjoying 6-7 meg connection as we speak in peak hours! loving it

     

     
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