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    Question about old 16mb Max and new Unlimited 20mb

    This is a discussion on Question about old 16mb Max and new Unlimited 20mb within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have been using Sky Broadband 16mb since late 2006. I have noticed that sky now offer a 20mb connection ...

    1. #1
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      Question about old 16mb Max and new Unlimited 20mb

      I have been using Sky Broadband 16mb since late 2006.

      I have noticed that sky now offer a 20mb connection at the same price and in the same range..

      Does my connection automatically upgrade to 20mb or do I need to do that manually and how?

      Thanks

      Matt


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    3. #2
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      Re: Question about old 16mb Max and new Unlimited 20mb

      Your line should, if it has not already, go through what is known as a 'training period' called 'DLM'. DLM means dynamic line management which runs on the line typically for a few days to up to 10 days and finds the most stable speed for the line. If you have a relatively short attenuation (line quality and length of the telephone line to your exchange from your premises) then you may push out 16+mb.

      If you post your router stats (details in the link below) then we'll be able to give a rough estimate as to what speed you could push.

      How to get your router statistics

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      Re: Question about old 16mb Max and new Unlimited 20mb

      I dont think my line is very good. I was mostly wanting to know if the broadband package would have upgraded automatically.. but heres the stats:

      ADSL Link Downstream Upstream
      Connection Speed 7645 kbps 764 kbps
      Line Attenuation 45.5 db 29.0 db
      Noise Margin 3.6 db 11.0 db

      Is it possible to improve this?

    5. #4
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      Re: Question about old 16mb Max and new Unlimited 20mb

      In a word no, your at the limits of what you can get now.

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      Re: Question about old 16mb Max and new Unlimited 20mb

      Quote Originally Posted by DeltaUK View Post
      I dont think my line is very good. I was mostly wanting to know if the broadband package would have upgraded automatically.. but heres the stats:

      ADSL Link Downstream Upstream
      Connection Speed 7645 kbps 764 kbps
      Line Attenuation 45.5 db 29.0 db
      Noise Margin 3.6 db 11.0 db

      Is it possible to improve this?
      Your noise margin is very low and your actual throughput or download speed will be a lot lower than it should be with a downstream sync like that.

      - All telephone sockets in use in the house have microfilters connected DIRECTLY into each telephone socket.
      - All microfilters should (in theory) say 'phone and modem' or 'adsl' and not be blank white boxes. If you do have a blank white box called a splitter before a filter on one of the telephone sockets, do make sure you put a filter BEFORE it.
      - If every socket is correctly filtered, then check the 'adsl' cable that runs to the router. It should be a light grey one that sky supplied. If it is an extension cable, then change it for the one sky supplied.
      - If you don't use the said extension cable, then you may want to plug the router into your test socket and re-take the stats. The following link will tell you how to do that:

      How to test your ADSL in the Master Socket

     

     

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