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    Streaming Issue

    This is a discussion on Streaming Issue within the Sky Broadband help forums, part of the Sky Broadband help and support category; DG834GT Netgear wireless router Ok spoke to 2 different amoeba's at tech support (i dunno why i bother) 1st one ...

    1. #1
      kindredknight's Avatar
      kindredknight is offline Sky User Member
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      Streaming Issue

      DG834GT Netgear wireless router

      Ok spoke to 2 different amoeba's at tech support (i dunno why i bother)

      1st one read the script and hung up on me

      2nd one gave the best tech help ever....search the net or forums !!

      So here is my problem

      Im streaming TV/Films from my wired PC to router upstairs to my PS3 downstairs on the big widescreen TV.

      Sometimes it works and sometimes it plays 10mins and then disconnects.

      This also disconnects the whole net from my house and i have to unplug the power supply from router and back in to get any net again.

      The 2nd person said that the Netgear sky router cannot be used as a hub and i should put a 2nd router into it to allow me to stream??

      Anyone got a sensible idea as im using a program to stream etc its just my net keeps disconnecting me

      Im on MAX with 4.5 speed


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    3. #2
      indefatigable's Avatar
      indefatigable is offline Sky User Member
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      Re: Streaming Issue

      Quote Originally Posted by kindredknight View Post
      DG834GT Netgear wireless router

      Ok spoke to 2 different amoeba's at tech support (i dunno why i bother)

      1st one read the script and hung up on me

      2nd one gave the best tech help ever....search the net or forums !!

      So here is my problem

      Im streaming TV/Films from my wired PC to router upstairs to my PS3 downstairs on the big widescreen TV.

      Sometimes it works and sometimes it plays 10mins and then disconnects.

      This also disconnects the whole net from my house and i have to unplug the power supply from router and back in to get any net again.

      The 2nd person said that the Netgear sky router cannot be used as a hub and i should put a 2nd router into it to allow me to stream??

      Anyone got a sensible idea as im using a program to stream etc its just my net keeps disconnecting me

      Im on MAX with 4.5 speed
      Sky Tech support do not give any support on streaming, especially to games consoles which they also do not offer support on, so unless you are lucky enough to get an advisor who does it themselves, and doesn't mind risking getting in trouble for going outwith the support boundaries, you will get the same response from any other Sky advisor.

     

     

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