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    Sagem replaced netgear router, now slower downloads

    This is a discussion on Sagem replaced netgear router, now slower downloads within the Sky Broadband help forums, part of the Sky Broadband help and support category; After some technical issues with my sky max BB , they've sent me a sagem router to replace my old ...

    1. #1
      Statia's Avatar
      Statia is offline Sky User Member
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      Thumbs down Sagem replaced netgear router, now slower downloads

      After some technical issues with my sky max BB, they've sent me a sagem router to replace my old netgear router. I was getting 6300kbps downstream, now I'm only getting 4096kbps download using my new sagem.

      I notice the downstream noise margin is higher on the sagem than the netgear router. What gives?

      This is the old netgear router:



      This is the new sagem router:



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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Sagem replaced netgear router, now slower downloads

      Looks like it was capped for troubleshooting and not released afterwards.

    4. #3
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: Sagem replaced netgear router, now slower downloads

      You need to ring Sky and get them to remove the cap.

    5. #4
      Statia's Avatar
      Statia is offline Sky User Member
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      Re: Sagem replaced netgear router, now slower downloads

      Just plugged in my old netgear and get the same speed. I'll get onto sky and ask them to release the cap.

      Thanks for your help.

     

     

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